McDonald's

3.4
1193 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
930 W Riverside Blvd, Rockford, IL
61103, United States

Hours

Reviews

3.4
1,193 reviews
5 stars
413
4 stars
204
3 stars
229
2 stars
90
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 15-30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty tables and food preparation areas.

Food Quality

The quality of food was inconsistent, with reports of cold or improperly cooked items, though some customers praised specific menu items.
  • CT
    Cate Turner
    Jul 16, 2025
    1.0
    Just don't go to this location. I just wrote a review last week about their curbside and I thought I'd give it one more try... Still waited for fifteen minutes even waited for the app to inform me to head to the restaurant 😔 the drive thru is all that matters. The young employees with their attitudes are awful. Hope management genuinely cleans house soon. I've been very polite the past 15 times my food came out after twenty minutes but this was the last straw. Wasn't even that busy either...
  • SS
    Sheila Swartwood
    Jul 13, 2025
    1.0
    Waited 15 minutes in drive through. No one ever took my order. I left and went to Burger King. Do better!
  • GV
    Gabriel Veitch
    Jul 10, 2025
    3.0
    The lady gave me my food rudely an the tables are disgusting there was a blood stain underneath the table an coffee stains
  • TP
    Thomas Pearson
    Jul 8, 2025
    1.0
    awful just like the north 2nd location. won't ever visit either again i drive 5 miles out my way to McFarland from now on.
  • JM
    James Mashinter
    Jun 17, 2025
    5.0
    This McDonald's is in my area of town.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 930 W Riverside Blvd, Rockford, IL?

McDonald's at 930 W Riverside Blvd, Rockford, IL is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options such as same-day and no-contact delivery.