Location.com logo
Brand Certified

McDonald's

3.5
(1028 reviews)
Get DirectionsOrderDeliveryMenuCallWebsite

Business Details

314 N Mulford Rd, Rockford, IL
61107, United States
(815) 398-7117
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
314 N Mulford Rd, Rockford, IL
61107, United States

Hours

Reviews

3.5
1,028 reviews
5 stars
371
4 stars
209
3 stars
162
2 stars
95
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, understaffing, and rude employees, particularly during busy hours.

Food Quality

Several reviews mentioned cold or stale food, incorrect orders, and unsanitary conditions, including mold and fruit flies.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude behavior and lack of assistance.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, indicating inconsistency in maintenance.
  • JM
    José Armando Morales
    Jan 4, 2026
    1.0
    It’s too stupid that I’ve been here for more than 30 minutes and the morning employees are talking to each other and none of them take the trouble to make my order, they should solve it, the employee’s name is Bryanna😒🙄🙄🙄
  • KE
    Kel Eliz
    Jan 1, 2026
    1.0
    In line 20 minutes called 5 times before they answered only 2 people working i said the owner should hire more people very sad you understaffed then the lady 3.57 pm hangs up on you how professional
  • SW
    s w
    Dec 8, 2025
    4.0
    Average McDs. Good service and pleasant staff.
  • SD
    Sheryl Dane
    Nov 20, 2025
    5.0
    Food was all great. Fries not and hot
  • EL
    Emmaline Liu
    Oct 28, 2025
    5.0
    The manager was very nice and they work efficiently. My fries took longer than expected but he let me know the situation right away. I don’t mind the wait especially since they have the monopoly promotion going on and is crazy busy. I’m glad to see a manager who is great at communication
Read more reviews on Google

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
+100
Others