Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.
Food Freshness
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or stale food.
Order Accuracy
Frequent complaints about incorrect orders, with many customers noting that their requests were not fulfilled correctly.
Cleanliness
Some reviews highlighted cleanliness of the location, while others reported unsanitary conditions.
JM
José Armando Morales
Jan 4, 2026
1.0
It’s too stupid that I’ve been here for more than 30 minutes and the morning employees are talking to each other and none of them take the trouble to make my order, they should solve it, the employee’s name is Bryanna😒🙄🙄🙄
KE
Kel Eliz
Jan 1, 2026
1.0
In line 20 minutes called 5 times before they answered only 2 people working i said the owner should hire more people very sad you understaffed then the lady 3.57 pm hangs up on you how professional
SW
s w
Dec 8, 2025
4.0
Average McDs. Good service and pleasant staff.
SD
Sheryl Dane
Nov 20, 2025
5.0
Food was all great. Fries not and hot
EL
Emmaline Liu
Oct 28, 2025
5.0
The manager was very nice and they work efficiently. My fries took longer than expected but he let me know the situation right away. I don’t mind the wait especially since they have the monopoly promotion going on and is crazy busy. I’m glad to see a manager who is great at communication
What are the regular operating hours for McDonald's at 314 N Mulford Rd, Rockford, IL?
McDonald's is open daily from 6:00 AM to 11:00 PM.
Does McDonald's offer drive-thru service at this location?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM.
What delivery options are available at this McDonald's?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery.
What are the delivery hours for McDonald's on Mulford Rd?
Delivery service is available daily from 5:00 AM to 10:30 PM.
How can I order McDonald's food online?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available for iOS and Android devices.
What payment methods does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What is the address and contact number for this McDonald's?
The restaurant is located at 314 N Mulford Rd, Rockford, IL 61107. Phone number: +1 815-398-7117.
Are there any automotive services nearby McDonald's for customers who need vehicle maintenance?
Yes, nearby automotive services include LubePros, Grease Monkey, Phillips Automotive Inc, and BP gas stations which offer fuel and automotive parts.
Are there restaurants close to McDonald's if I want to explore other dining options?
Nearby dining options include Sticky Rice Bites (Asian cuisine and bubble tea), Chinmi Asian Cuisine, La Pasadita Mexican Restaurant, and Giordanos (Italian pizza).
Can customers visit other local services around McDonald's like banking or shopping?
Yes, customers can visit BMO Harris Bank ATM, Chase bank, shopping centers like Mulford Village, and specialty stores such as J.Kamin Jewelers and Norma's Jewelry nearby.