Brand Certified
McDonald's
3.3(2452 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
420 S Perryville Rd, Rockford, IL
61108, United States
Certified by McDonald's • Mar 01, 2026
(815) 397-2917
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
2,452 reviews
5 stars
794
4 stars
493
3 stars
420
2 stars
236
1 star
492
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold or improperly prepared food, with complaints about stale buns and incorrect items.
Management Problems
Several customers expressed dissatisfaction with management's handling of issues, citing rudeness and lack of accountability.
Cleanliness
While some praised the cleanliness of the restaurant, others reported unsanitary conditions and poor maintenance.
Inconsistent Experience
Customers noted a wide variance in service quality, with some having positive experiences while many others reported significant issues.
- HPHazel PreciousJan 4, 20261.0Went through drive thru . There were two cars in front of me. Lady finally spoke up just say they closed down for the night. . 1/2 hour before close. Negative stars.
- ZJZk JJan 2, 20264.0下午六点就不提供堂吃了，晚上只可以外卖
- LMLil MabuJan 1, 20261.0Wait a long time in the line. Got to the window to pay and they had the orders all mixed up . Get to the window to get my order and they made the sandwiches wrong and the drinks taste almost flat. The manager was unpleasant to look at while getting my drinks and food
- SLsianna LiuJan 1, 20261.0They lock the doors at 7:30, so you can only order takeout through the drive-thru. I didn't like it, so I left immediately. I will definitely not come back.
- TGTim GrilloDec 23, 20251.0Asked the guy if the ice cream machine was down, he looked confused and told me no...5 minutes later a family came in and they ordered ice cream. Lazy employee didn't want to walk 4 feet and ask one his coworkers 🤡🤡🤡
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 420 S Perryville Rd, Rockford?
McDonald's in Rockford is open from 5:00 AM to 11:00 PM Monday through Wednesday, 5:00 AM to 4:00 AM Thursday, 24 hours on Friday and Saturday, and 4:00 AM to 11:00 PM on Sunday.
During what hours is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, 24 hours Friday and Saturday, and 4:00 AM to 11:00 PM on Sunday.
Can I place orders for delivery from this McDonald's? If so, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.
What services does this McDonald's location offer for convenient ordering and pickup?
Services include drive-thru, curbside pickup, mobile ordering through the McDonald's App, same day delivery, and no-contact delivery.
What payment options are accepted at McDonald's at 420 S Perryville Rd?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I view the full menu and place an online order for McDonald's in Rockford?
You can view the full menu at McDonald's official menu page and place orders via their online platform or the McDonald's App for iOS and Android.
Which nearby restaurants can I visit if I want to explore more dining options around McDonald's at 420 S Perryville Rd?
Nearby dining options include Charleys Philly Steaks, Panda Express, Ramen & Tea, Sweets N' Eats, Charleys Cheesesteaks, and Red Robin Gourmet Burgers, allowing for a variety of cuisines such as cheesesteaks, Chinese, Japanese, Mexican, and American fare.
Are there nearby salons or spas where I can go for beauty or relaxation services after dining at McDonald's?
Yes, Laura Wessel, Artatrish Salon, Rockford Beauty Spa, Health and Glow Esthetics, Ritual Massage and Bodywork, and Treat Yourself Aesthetic Studio are nearby salons and spas offering beauty and wellness services.
Can I combine a visit to McDonald's with fitness activities in the area?
Yes, Movement Fitness, a gym and fitness center, is nearby, enabling you to enjoy a workout before or after your meal at McDonald's.
How can nearby businesses or community services benefit customers visiting McDonald's at this location?
Nearby businesses such as Murphy's Pub and Grill provide additional dining options; Wolf Pack Social Club offers community services; and stores like Plato's Closet and La-Z-Boy offer retail experiences, enhancing your visit to the area around McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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