Brand Certified
McDonald's
3.3(1423 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3858 Northridge Dr, Rockford, IL
61114, United States
Certified by McDonald's • Mar 01, 2026
(815) 877-1775
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,423 reviews
5 stars
445
4 stars
253
3 stars
298
2 stars
130
1 star
297
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly in the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers reported incorrect orders and missing items, with some expressing frustration over the lack of resolution when issues were raised.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.
Service Speed
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, even during non-peak hours.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, particularly during night shifts.
- DNDevlyn NaqviNov 21, 20181.0What do you expect. It's mcdonalds.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3858 Northridge Dr, Rockford, IL?
McDonald's at 3858 Northridge Dr is open 24 hours a day, every day of the week, from Monday to Sunday.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 with options including same-day delivery and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, there is a drive-thru available at this location and it operates 24 hours a day, seven days a week.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the menu and order online from this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's App.
What mobile apps can I use to order from McDonald's?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What services does this McDonald's offer to customers?
This location offers DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
What are some nearby places of interest around this McDonald's?
Nearby places include Claire's Walmart for fashion accessories, Northridge KinderCare preschool, Taco Bell for additional dining options, and the Walmart Rockford - Northridge Dr supermarket.
How can nearby preschools benefit customers visiting McDonald's?
Customers with children can conveniently visit nearby preschools like Northridge KinderCare and Allegro Academy before or after dining at McDonald's.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Blimpie and Taco Bell, providing customers with alternative choices for dining in the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website