McDonald's

3.3
1423 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3858 Northridge Dr, Rockford, IL
61114, United States

Hours

Reviews

3.3
1,423 reviews
5 stars
445
4 stars
253
3 stars
298
2 stars
130
1 star
297

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food preparation problems.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

Customers noted unsanitary conditions, including dirty floors and overflowing trash cans.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • JC
    Juan Castile
    Nov 6, 2019
    4.0
    Love the breakfast
  • VM
    Victor Morales
    Oct 14, 2018
    2.0
    Very slow service
  • AL
    Anita Luna
    Mar 5, 2017
    4.0
    Great 24 hour place. Good coffee, fast service

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3858 Northridge Dr, Rockford, IL?

McDonald's at 3858 Northridge Dr is open 24 hours a day, every day of the week, from Monday to Sunday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including same-day delivery and no-contact delivery.