Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,835 reviews
5 stars
588
4 stars
327
3 stars
331
2 stars
176
1 star
413
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated that staff behavior was often rude or dismissive, contributing to a negative customer experience.
Food Quality
Many customers complained about cold or poorly prepared food, with some items being stale or overcooked.
Management Issues
Several reviews pointed to poor management and staffing levels, suggesting that the location is frequently understaffed.
- MAMauricio AlarconNov 5, 20251.0Waited in the drive thru for 10 minutes only to get skipped 3 times, then walk inside to order my meal deals and they didnt even ring up the order correctly and came out far more expensive than what it was suppose to be. Talk to the person at the counter and she wanted to charge me for the chicken nuggets like I was trying to get them for free. Wasted my time with this location. Don't recommend this location.
- ATalexander thompsonOct 23, 20251.0Drive through took 19 minutes to get through. Food was trash as always, the only reason I came is I expected it to be fast. It wasn't. I won't be back.
- FLFirst LastOct 18, 20251.0Just a heads-up — if you plan to pick up breakfast between 4 AM and 6 AM, they probably won’t serve you, even with a mobile order. This has happened multiple times, with the usual excuse being that the system is down or changing over. Save yourselves a trip.
- ALAshlie LawsonOct 17, 20251.0Placed an order through the McDonald’s app. First they forgot my dipping sauces. How do you pack a 20 piece nugget and forget the sauces, and missing a cheese burger and a fry. It shouldn’t be this hard to get what I paid for!
- AAAshley AOct 12, 20251.0Service can be a bit rude. Wait time for food is horrendous. Cold uncooked food. I would give zero stars if I could
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on Harrison Avenue in Rockford, IL?
McDonald's on Harrison Avenue in Rockford, IL is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 4403 Harrison Avenue has a drive-thru open 24/7.
Can I order McDonald's delivery from this location and what are the delivery hours?
Yes, delivery is available 24/7 at this McDonald's location with options including same-day and no-contact delivery.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any mobile apps to order from McDonald's at this location?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Where exactly is this McDonald's located?
Located at 4403 Harrison Avenue, Rockford, IL 61108, USA.
What services are available at this McDonald's?
This location offers Drive-Thru, McDelivery, Mobile Ordering, Mobile Offers, Gift Cards, and WiFi.
What nearby dining options are available close to McDonald's on Harrison Avenue?
Nearby restaurants include Dough Bros for pizza and pasta, New Italia for pizza and chicken, and Spider Sushi Bar for Japanese cuisine.
Are there any bars near this McDonald's where I can visit after dining?
Yes, Gene's Irish Pub and Screw City Tavern are nearby bars where you can relax after your meal.
What nearby services can help me with banking or financial needs near McDonald's?
Close by you can find Chase bank with ATM services, Refund Express Inc for accounting, Western Union for money transfers, and LibertyX Bitcoin ATM for cryptocurrency exchange.