Brand Certified
McDonald's
3.3(1851 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4403 Harrison Avenue, Rockford, IL
61108, United States
Certified by McDonald's • Mar 01, 2026
(815) 394-2049
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,851 reviews
5 stars
593
4 stars
330
3 stars
331
2 stars
177
1 star
420
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers feeling ignored or mistreated.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Food Quality
Several customers mentioned receiving cold or poorly prepared food, contributing to a negative dining experience.
Staffing Issues
Frequent mentions of understaffing and operational inefficiencies were noted, leading to poor service and long waits.
- CFCassandra Fornear-Angel2 days ago1.0So tonight we'll this morning I went to your location omw home from working all day and night... I stop to order cause there is one truck there so this should be fast right??? No I was sadly mistaken ordered fast yes. But to get.my food it was about 20 min maybe more. I finallllly get my.food and the fry yuck lip and soggy gross and Luke warm why though? Haven't I waited? I get home to grab my 2 burgers which are.also cold too. They might have well been the new Mickie D's smash burgers cause thats what it was. I also had ask for then to substitute my onions which they didnt . For some reason I cant eat the other which I stayed and.asked politely. I also was extremely polite and thankful. This is horrible my burger was just cheese meet and onion cold and not even the right onion it was all gross waste of time gas and money which I wanted and have mouthing to eat now and no money thanks MD! Sux my middle FINGER
- KBK B3 days ago1.0NEVER again!!! Was picking up an online order at 11pm. Lobby was closed so I had to go through drive-thru, with only four cars in front of me I had to sit in the Drive-Thru for 26 minutes 🚫🚫🚫
- DGDebbie GiardiniFeb 21, 20265.0They got to order correctly
- MKMarko KuljaninFeb 13, 20261.0System is always "rebooting" when ever it's coffee time. They also only take 2 orders at a time and you're going to wait atleast 20 mins every visit. probably the worst McDonald's in town
- SCsteven ClankieFeb 6, 20261.0Extremely rude of them to say they're refusing customers because they're backed up on doordash orders. Never heard of this in many years of being a fan of McDonald's
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on Harrison Avenue in Rockford, IL?
McDonald's on Harrison Avenue in Rockford, IL is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 4403 Harrison Avenue has a drive-thru open 24/7.
Can I order McDonald's delivery from this location and what are the delivery hours?
Yes, delivery is available 24/7 at this McDonald's location with options including same-day and no-contact delivery.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any mobile apps to order from McDonald's at this location?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Where exactly is this McDonald's located?
Located at 4403 Harrison Avenue, Rockford, IL 61108, USA.
What services are available at this McDonald's?
This location offers Drive-Thru, McDelivery, Mobile Ordering, Mobile Offers, Gift Cards, and WiFi.
What nearby dining options are available close to McDonald's on Harrison Avenue?
Nearby restaurants include Dough Bros for pizza and pasta, New Italia for pizza and chicken, and Spider Sushi Bar for Japanese cuisine.
Are there any bars near this McDonald's where I can visit after dining?
Yes, Gene's Irish Pub and Screw City Tavern are nearby bars where you can relax after your meal.
What nearby services can help me with banking or financial needs near McDonald's?
Close by you can find Chase bank with ATM services, Refund Express Inc for accounting, Western Union for money transfers, and LibertyX Bitcoin ATM for cryptocurrency exchange.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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