Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,034 reviews
5 stars
310
4 stars
208
3 stars
210
2 stars
86
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both the drive-thru and inside the restaurant, with some stating they waited over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, especially with mobile app orders, leading to customer frustration.
Food Quality
There were numerous complaints about food quality, including stale or burnt items, and inconsistent freshness.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, impacting their overall experience.
Staff Attitude
While some reviews praised friendly staff, others reported rude behavior and poor customer service, indicating inconsistency in staff interactions.
- JGjason g5 days ago5.0the best mcdonalds ever 😂😂🤘the two managers jason and madeline are REALLY great with service
- ABA BienJan 1, 20261.0Worst ever. Cold food. Terrible service!! Close it down and stop wasting money and time!!
- RBRobert BlokusDec 4, 20255.0Good Ole McDonald's with the menu we love. Just wish they served the McRib longer.
- SSSweetsNov 16, 20252.0There could be the only person in the drive through and the food still takes over 5 minutes to come out. And the food is very hit or miss. They will happy give you rock hard stale food. It really depends on the shift unfortunately. I shouldn't have to worry whether or not the food I'm getting is actually edible.
- NANick AlexanderOct 30, 20253.0Was pretty fast. Food was wrong even with app but mostly right
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4365 11th St, Rockford, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Rockford, IL?
Delivery is available every day from 5:00 AM to 10:30 PM.
Can I use drive-thru service at this McDonald's and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
What payment options are accepted at this McDonald's location?
Acceptable payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer curbside pickup or contactless delivery?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via the McDonald's website or download their app from the Apple App Store or Google Play Store using the provided links.
Are there any nearby hotels where visitors can stay close to McDonald's at 4365 11th St?
Yes, nearby hotels include OYO Hotel, Airport Inn, and Towne & Country Motel, which are convenient for visitors looking for accommodation near McDonald's.
What automotive services are available near this McDonald's location?
Nearby automotive services include Vl Auto & Tires, Mka Pitstop, Rockford Diesel Injection Services, FleetPride, and Vintage Motorology Inc for repairs and tire services.
Are there any nearby points of interest where customers can visit before or after getting food at McDonald's?
Yes, nearby points of interest include Little Free Library #2884 for book lovers and The Original Opsahl's Pizza if you're interested in trying more local food options.
Does this McDonald's location offer free WiFi and mobile ordering options?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, McDelivery, and gift cards to enhance customer convenience.