Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,027 reviews
5 stars
306
4 stars
207
3 stars
209
2 stars
86
1 star
219
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, particularly with mobile orders.
Service Speed
Customers frequently mentioned slow service, especially in the drive-thru, with long wait times reported.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty dining areas and poorly maintained facilities.
Food Quality
There were numerous complaints about food quality, including cold, burnt, or improperly prepared items.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and poor customer service experiences.
- SSSweetsNov 16, 20252.0There could be the only person in the drive through and the food still takes over 5 minutes to come out. And the food is very hit or miss. They will happy give you rock hard stale food. It really depends on the shift unfortunately. I shouldn't have to worry whether or not the food I'm getting is actually edible.
- NANick AlexanderOct 30, 20253.0Was pretty fast. Food was wrong even with app but mostly right
- GBGlynne BartonOct 25, 20255.0It's mcdonalds
- JFJovany FloresOct 11, 20251.0Will have you waiting forever and get your order wrong
- TCTayna CruzOct 11, 20253.0Order had multiple mistakes and floor in the dining room had food all over the floor. Disappointing all the way across.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4365 11th St, Rockford, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Rockford, IL?
Delivery is available every day from 5:00 AM to 10:30 PM.
Can I use drive-thru service at this McDonald's and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
What payment options are accepted at this McDonald's location?
Acceptable payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer curbside pickup or contactless delivery?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via the McDonald's website or download their app from the Apple App Store or Google Play Store using the provided links.
Are there any nearby hotels where visitors can stay close to McDonald's at 4365 11th St?
Yes, nearby hotels include OYO Hotel, Airport Inn, and Towne & Country Motel, which are convenient for visitors looking for accommodation near McDonald's.
What automotive services are available near this McDonald's location?
Nearby automotive services include Vl Auto & Tires, Mka Pitstop, Rockford Diesel Injection Services, FleetPride, and Vintage Motorology Inc for repairs and tire services.
Are there any nearby points of interest where customers can visit before or after getting food at McDonald's?
Yes, nearby points of interest include Little Free Library #2884 for book lovers and The Original Opsahl's Pizza if you're interested in trying more local food options.
Does this McDonald's location offer free WiFi and mobile ordering options?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, McDelivery, and gift cards to enhance customer convenience.