Brand Certified
McDonald's
3.3(1043 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4365 11th St, Rockford, IL
61109, United States
Certified by McDonald's • Mar 01, 2026
(815) 229-8540
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,043 reviews
5 stars
313
4 stars
209
3 stars
211
2 stars
87
1 star
223
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and long wait times.
Food Freshness
Many reviews highlighted issues with food quality, including cold or stale items, while a few noted fresh and hot food.
Order Accuracy
Numerous customers complained about incorrect orders and mistakes, particularly with mobile and drive-thru orders.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall experience.
Overall Experience
Mixed feedback with some customers expressing satisfaction and others vowing not to return due to poor experiences.
- ARAngelica RodriguezFeb 12, 20265.0I had a mishap today with my online order but ashlin made it right . She made sure to diffuse the situation while also keeping the restaurant moving during a lunch rush . She made sure my boys had freshly made food and I sincerely appreciate it. There needs to be more ppl like ashlin in this world. I plan to pay it forward on her behalf.
- BABri AdrianJan 30, 20261.0Waited over 15 minutes and can’t even get everything I ordered. Get your crap together I waisted my whole lunch break on fricken McDonald’s! Ridiculous!
- NENiyitanga EspoirJan 25, 20261.0Made me late for my shift
- JMJulian MorenoJan 21, 20265.0Employees were great and the food was hot and fresh. I know its hit or miss with McDonald's but this location was great
- JGjason gJan 7, 20265.0the best mcdonalds ever 😂😂🤘the two managers jason and madeline are REALLY great with service
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4365 11th St, Rockford, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Rockford, IL?
Delivery is available every day from 5:00 AM to 10:30 PM.
Can I use drive-thru service at this McDonald's and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
What payment options are accepted at this McDonald's location?
Acceptable payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer curbside pickup or contactless delivery?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via the McDonald's website or download their app from the Apple App Store or Google Play Store using the provided links.
Are there any nearby hotels where visitors can stay close to McDonald's at 4365 11th St?
Yes, nearby hotels include OYO Hotel, Airport Inn, and Towne & Country Motel, which are convenient for visitors looking for accommodation near McDonald's.
What automotive services are available near this McDonald's location?
Nearby automotive services include Vl Auto & Tires, Mka Pitstop, Rockford Diesel Injection Services, FleetPride, and Vintage Motorology Inc for repairs and tire services.
Are there any nearby points of interest where customers can visit before or after getting food at McDonald's?
Yes, nearby points of interest include Little Free Library #2884 for book lovers and The Original Opsahl's Pizza if you're interested in trying more local food options.
Does this McDonald's location offer free WiFi and mobile ordering options?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, McDelivery, and gift cards to enhance customer convenience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website