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McDonald's

3.3
(1273 reviews)

Business Details

1441 Kishwaukee St, Rockford, IL
61104, United States
(815) 962-2100
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1441 Kishwaukee St, Rockford, IL
61104, United States

Hours

Reviews

3.3
1,273 reviews
5 stars
408
4 stars
230
3 stars
241
2 stars
135
1 star
259

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty floors and restrooms.

Speed of Service

While some customers appreciated fast service, others experienced long wait times and slow drive-thru operations.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others complained about cold or poorly prepared food.
  • LF
    Lil Devil FrmDownLow
    Nov 17, 2020
    1.0
    They are rude and get my order wrong everytime
  • TM
    Teresa Mendoza
    Oct 13, 2018
    2.0
    I came in there this morning and ordered two of the big breakfast with hotcakes two sausage egg and cheese McGriddles and then a large iced mocha extra mocha sauce first there is not any extra mocha sauce on it which I got charged for second when they hand me out my drink there's no whip topping and Know the Muffin sauce on top I say something to the girl handing out it and she told me it doesn't go on but I buy this from you guys on a regular basis it's kind of crappy that I'm spending almost $4 for a drink just to be lied to by McDonald's employees because they're too lazy or don't want to take the extra time to actually make it how it supposed to be made. Here's a picture didn't even get a drink out of it not even full and by the picture you can tell there's not any extra mocha but I got charged for that

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1441 Kishwaukee St, Rockford?

Delivery is available from 5:00 AM to 12:30 AM on Monday and Tuesday, from 5:00 AM to 3:59 AM Wednesday through Saturday, and from 4:00 AM to 12:30 AM on Sunday.

When is the drive-through open at this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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