Five Guys

4.3
1375 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6820 East State St. in Rockford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
6820 East State St., Rockford, IL
61107, United States

Hours

Reviews

4.3
1,375 reviews
5 stars
872
4 stars
259
3 stars
120
2 stars
51
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly and attentive, although some reported instances of poor customer service.

Food Quality

The food received mixed reviews; while many enjoyed the burgers and fries, several customers noted issues with food preparation and taste.

Pricing Concerns

Numerous reviews highlighted that the prices are considered too high for the quality and portion sizes, leading to dissatisfaction among customers.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the overall dining experience.
  • KK
    Kg
    5 days ago
    4.0
    Good and yummy just a bit dirty with food on the floor though
  • JM
    Joshua Meade
    Dec 28, 2025
    1.0
    I waited 21 minutes for a 12 Oz milkshake that they charged me $7 for. If it was a mom n pop operation I'd be ok with it. But this is robbery.
  • GG
    Gary Gillam
    Dec 28, 2025
    5.0
    Very quick service and very attentive staff
  • TG
    Theresa Gregorcy
    Dec 24, 2025
    5.0
    The guy at the register was very kind and helped me forget the craziness outside! I’ll never forget that.
  • KU
    K.b.coatings unlimited
    Dec 17, 2025
    1.0
    Expensive experience, so are slot machines i see not lasting long in an economy where bang for buck matters just saying

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.