Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6820 East State St. in Rockford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers found the prices to be excessively high for the quality and quantity of food received.
Food Quality
While some customers praised the burgers and fries, others reported issues with tasteless food and poor preparation.
Service
Customer service experiences varied, with some praising the staff's friendliness and attentiveness, while others reported rudeness and poor service.
Cleanliness
The restaurant was generally noted for being clean, although a few reviews mentioned issues with cleanliness in certain areas.
KE
Kaldora Elroth
Feb 17, 2026
1.0
You advertise a special for a certain day, you keep that special for that day until you run out of product. They cancel their promos half way through the day even though it's still supposed to be active, to me that is not good business practice.
TC
Tony Chavira
Feb 14, 2026
1.0
Service was excellent but the food was terrible. Haven't been here in a few years and it used to be so good. No flavor to the burgers. Very expensive for poor quality. Place was clean and great service though.
JB
Julie Bunce
Feb 13, 2026
3.0
Fries were too salty and mushy. I go to this place for the fries maybe I won't no more. Hamburger is just ok nothing to write home about. The staff are really good!
CT
Chris Tso
Jan 17, 2026
5.0
Best burger around. Recommend getting the burger with everything on it. The flavor balance is spot on. The fries are also top notch since they are fresh cut potatoes.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 6820 East State St. in Rockford accept reservations?
No, Five Guys at 6820 East State St. in Rockford does not accept reservations.
What are the opening hours for Five Guys in Rockford?
Five Guys in Rockford is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and takeout services?
Yes, Five Guys offers dine-in, takeout, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from Five Guys Rockford?
You can place a delivery order online at https://order.fiveguys.com/location/rockford-il/menu/burgers or use the Five Guys app available on iOS and Android.
Are there any gluten-free options available at Five Guys Rockford?
Five Guys offers sandwiches without buns by using wraps or bowls, making them suitable for those avoiding gluten, though cross-contamination may occur. Review the allergen chart for details.
What are some popular menu specialties at Five Guys Rockford?
Five Guys specializes in hamburgers, cheeseburgers, fries (including Boardwalk Fries), milkshakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Is the Five Guys location in Rockford family and wheelchair friendly?
Yes, this Five Guys welcomes children and offers wheelchair accessible entrances, parking, seating, and restrooms, and also has high chairs available.
Where is Five Guys located in relation to other dining options in Rockford?
Five Guys at 6820 East State St. is near several restaurants including Mission BBQ, Red Robin, Applebee's, Perkins Restaurant & Bakery, and Smokey Bones Bar & Fire Grill, offering diverse dining choices.
How can nearby places like Midland States Bank and its ATM benefit Five Guys customers?
Customers visiting Five Guys can conveniently access banking services at Midland States Bank or its nearby ATM for cash or card needs during their visit.
What nearby attractions can customers explore before or after dining at Five Guys Rockford?
Customers can visit the Rockford Public Library nearby for a quiet break or stop by retail stores like Tuesday Morning and ALDI USA for shopping opportunities before or after enjoying their meal.
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