Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rockford, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.5
145 reviews
5 stars
44
4 stars
7
3 stars
8
2 stars
9
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 15 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong drink preparations.
Customer Service
Numerous customers experienced rude or unhelpful staff, contributing to a negative overall experience.
Product Quality
Feedback indicated that food and drinks were often poorly prepared, with complaints about cold items, watery coffee, and stale donuts.
Payment Issues
The location's cashless policy frustrated many customers, leading to complaints about lack of communication regarding payment methods.
- BFBrandy G Faith79Nov 15, 20252.0I don't know why I have two charges in my account from them, and my order was not correct twice. Waste of trip!
- NDNiveah DiorNov 10, 20251.0placed a door dash they forgot almost every item including a half a dozen box of donuts
- MCMichelle CascioNov 9, 20251.0The mobile drive thru speaker does not work. We waited and waited for our food that we placed through the app. We waited for everyone to get through the traditional drive thru line and still didn't get a person to answer us. We tried to get a refund through the app and the app doesn't recognize this location as a Dunkin Donuts location. So we were not able to get our food or our $23 back. We ended up leaving and we refuse to come back
- AVAnthony Valencia-RiveraOct 18, 20251.0This location is the slowest Dunkin…they always have a line and it takes more than 20 minutes just to get a single coffee!
- HRHaley ReevesOct 14, 20252.0Got our food thrown into the bag, messy, cold. And looks like someone took a bite out of the sausage wrap. Never had a bad experience here until today. Oh and the person taking the order was very rude.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Rockford, IL?
Dunkin' in Rockford, IL is open daily from 4:00 AM to 7:00 PM.
Does Dunkin' in Rockford offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order ahead using an app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play for a fast grab-and-go experience.
Does this Dunkin' have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient service.
What types of food and drinks does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Which nearby gas stations can I visit for fueling or convenience shopping near Dunkin'?
Nearby gas stations include Fas Mart, Exxon & Mobil Stations, Kelley’s Market, and Mobil.
Are there any nearby restaurants where I can dine before or after visiting Dunkin'?
Yes, nearby dining options include Happy Wok (Chinese restaurant), Giuseppi’s Pizza (Italian and pizza restaurant), Molly's Deli (delicatessen and bar), and Doughboys Donuts (bakery and donuts).
What entertainment or recreational spots are close to Dunkin' in Rockford?
Nearby entertainment includes Nickel World arcade and QuarterArcade, which offers arts, entertainment, and kids’ recreation and party services.