Location.com logo
Brand Certified

Dunkin'

3.5
(390 reviews)

Business Details

3225 11th St, Rockford, IL
61109, United States
(815) 708-8172
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rockford, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3225 11th St, Rockford, IL
61109, United States

Hours

Reviews

3.5
390 reviews
5 stars
170
4 stars
64
3 stars
34
2 stars
30
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, including burnt items, incorrect orders, and stale donuts.

Inconsistent Hours

Customers frequently noted that the location often closed early or was unresponsive during posted hours.

Friendly Staff

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Drive-Thru Focus

Several reviews mentioned that the drive-thru service was prioritized over in-store customers, leading to frustration.
  • KK
    k
    Feb 12, 2026
    2.0
    donuts are good as always but unfortunately my chai was completely flavorless and lukewarm.
  • SF
    Scott Fincher
    Jan 16, 2026
    1.0
    The worst food you could eat, don't waste your money.
  • SC
    Sarah Chase
    Dec 26, 2025
    1.0
    This Dunkin is horrible for food quality. I ordered a breakfast wrap today at the drive-thru and it was burnt and looked disgusting so I had to toss it.
  • IR
    Ignacio Rodriguez
    Dec 16, 2025
    1.0
    It's 6:30 pm and it's closed, even though their closing time is 7 pm. What terrible service!
  • SR
    S. Ruben
    Nov 30, 2025
    5.0
    Friendly staff, good spot for coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rockford, IL?

Dunkin' in Rockford, IL is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: