Dunkin'

3.5
388 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rockford, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3225 11th St, Rockford, IL
61109, United States

Hours

Reviews

3.5
388 reviews
5 stars
170
4 stars
64
3 stars
34
2 stars
29
1 star
91

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with burnt or poorly prepared food items, including breakfast wraps and donuts.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Operational Issues

Customers noted inconsistent hours of operation, with the location often closing early or not serving certain items.

Drive-Thru Experience

The drive-thru service was often criticized for long wait times and lack of attention to orders.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff attitude was seen as lacking.
  • SC
    Sarah Chase
    Dec 26, 2025
    1.0
    This Dunkin is horrible for food quality. I ordered a breakfast wrap today at the drive-thru and it was burnt and looked disgusting so I had to toss it.
  • IR
    Ignacio Rodriguez
    Dec 16, 2025
    1.0
    It's 6:30 pm and it's closed, even though their closing time is 7 pm. What terrible service!
  • SR
    S. Ruben
    Nov 30, 2025
    5.0
    Friendly staff, good spot for coffee.
  • AG
    Alaina Grobe
    Oct 17, 2025
    1.0
    EVERYTIME I mobile order my order is wrong. Usually it's they put whipped cream on my drink that said NO whipped cream. This time they gave me donut holes instead of muffins. Just please READ the order. Care. It's your job.
  • JS
    Joe Shroka
    Sep 9, 2025
    5.0
    Good and quick service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rockford, IL?

Dunkin' in Rockford, IL is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.