Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rockford, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
669 reviews
5 stars
284
4 stars
126
3 stars
69
2 stars
43
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, wrong orders, and unresponsive staff.
Staff Training
Many reviews highlighted a lack of training among employees, leading to mistakes in orders and poor customer interactions.
Management Issues
The management was criticized for being unprofessional, unhelpful, and not addressing staff training or customer complaints effectively.
Product Consistency
Customers noted inconsistency in food and drink quality, with many items being unavailable or not prepared correctly.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- VZVicky ZamoraNov 14, 20252.0Ordered a bagel. Asked it be toasted. Obviously it was not. It was microwaved. Blob of cream cheese No napkins. Bagel was old and hard. Coffee was good. Disappointed.
- JGJameson GouldNov 11, 20251.0Just like other Dunkin’s in the area it’s ran by people who don’t speak English. HOT does not mean ICED. It’s not that hard
- AMAlyssa MeadowsOct 23, 20251.0The workers need to work on their listening skills. Nothing convenient about getting the wrong coffee/ having to correct them.
- TRTrisha ROct 22, 20252.0Never answers their phone
- RHRandee HansenOct 10, 20251.0This place is terribly disorganized and mismanaged. You wait a long time and your order is wrong.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 4105 Charles St in Rockford, IL?
Dunkin' in Rockford, IL is open daily from 4:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services for customer convenience.
What special holiday drinks does Dunkin' currently offer?
During the holiday season, you can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher at Dunkin'.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead conveniently using the Dunkin' mobile app available on both iOS and Android.
What types of meals are served at this Dunkin' location?
They serve breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for quick and easy service.
Are there nearby places where I can shop or get beauty supplies before or after visiting Dunkin'?
Yes, you can visit Beauty Empire for hair and beauty supplies or the nearby Family Dollar stores for discount shopping.
What nearby dining options are available close to Dunkin' at 4105 Charles St?
Nearby dining options include Marc's Fusion Cafe, Burrito Bravo, La esquinita de oro, and Vinny's Pizza, perfect for exploring after your Dunkin' visit.
Are there any nearby services that might be useful to customers visiting Dunkin'?
Yes, customers might find it convenient to visit UPS Access Point for postal services or O'Reilly Auto Parts for automotive needs near Dunkin'.
What payment methods does this Dunkin' location accept?
Dunkin' accepts credit and debit cards for payment, making transactions smooth and convenient.