Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Rockford? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3778 E State St .
Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and long wait times for assistance.
Food Quality
Many customers reported issues with food quality, including undercooked pizzas, missing ingredients, and overall dissatisfaction with the taste.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, such as incorrect items being delivered or missing components.
Timeliness
Several customers expressed frustration with delays in food preparation and delivery, often waiting much longer than expected.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
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John Anderson
2 days ago
1.0
I’ll be honest about dominos like this location actually is a hit or miss with there food but this place is a rip off can’t even get 2 things for at least $30 it’s more like $40 or sometimes $50 I spent $41.00 at this location I got. The spinach & feta stuff crust pizza I had it delivered the delivery driver was nice but the food when I got it was so not even hot to the touch it was somewhat warm but real warm . It was missing I paid $4 extra for extra cheese on the pizza didn’t even get that at all had very little cheese it didn’t have spinach barely any cheese in the stuffed crust . Pizza I also had the spinach and feta cheesy bread paid $11 for that. What exactly happened was I bitten into the bread all it had was shredded cheese inside of it and just plain bread no onions or spinach in it . At all I was so mad I paid a lot of money for this food and you guys don’t get it right and it was terrible real dry no love put into your food at all. And the pizza was bad cold dry I couldn’t even eat everything I did throw everything away because it was terrible , I did email them telling them I should get a full refund . But they are greedy they pretty much took my $41.00 from me all they said was oh we will let the location know to do better I want my money back . Because the food I had to throw out because it was so bad and not tasteful at all. And also i remember couple months back when i ordered there spinach and feta cheesy bread it was a free item I went to pick up and so this woman that was white . She was the only one working . What happened was I got my item but I was asking her for sauce and 20z bottle of soda and she seemed racist I felt that energy off her she was telling me. Oh you have to pay $4 if you want 4 sauces and $4 for 4 sauces is a rip off should be cents or even free with the pizza even with the bread . She was real rude towards me . But I had a online order telling me I paid for a drink and sauces and she was telling me I can’t give it to you free . But why are you charging for sauces doesn’t make sense should automatically come with your item shouldn’t have to pay for that. She gave me a real snotty attitude I did feel racism at this location . But it’s just upsetting to see how dominos is being greedy not giving any type of refunds because I paid for pretty much cold food I wouldn’t recommend this place . I’ve had there pasta too and there’s been times where the pasta was burnt and so dryed out I don’t get why your paying a lot if they aren’t going to cook your food fresh and make it good the food because why would someone burn your food to crisp where it’s not edible. I wouldn’t recommend nobody going to this dominos it’s terrible food I’ve have this place so many chances but they don’t seem to care about the people’s food .
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thegr8 One
4 days ago
5.0
Nice folks doing their job! The company I work for usually orders from here! Always delicious! Thank you guys! I ordered mine well done! I love the crunch!
TC
Trevor Carter
Dec 26, 2025
1.0
Poor customer service, And a very chaotic unprofessional kitchen, which is visible from the waiting area.
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Tony S
Dec 11, 2025
1.0
I was in the store to pick up the order I placed as I walked in the girl that cuts the pizza said the pizza wasn't made right so remake it of course this is mine so I just sit down to wait.
The Manager comes out and yells at the entire crew. Over a broken regusture key which she then goes and super glues the key to fix then while wait a person called complaining about a delivery that went wrong.
I have had multiple issues with this store before.
Like when you order a pizza online and they screw up they give you credit for a replacement pizza. Well when you go in the store to get the replacement you have to pay an additional 7 dollars to get the pizza cause they messed. I spoke to the " Manager " no offense which looks like a 17 year old smart mouth girl very unprofessional if this is the choice of Managers. She replies with this is what I was told from my management. When you start researching the LLC that owns the Domino's you find no I formation at all. Don't get me wrong I believe younger people have to be given a chance but they need an adult supervisor to actually teach them I stead of yell at other employees and be rude to customers.
AM
Anna Mora Monroe
Dec 10, 2025
4.0
Place was decent. People were nice but they were super behind water 20-30 later time than eta pick up time online stated
What types of pizza can I order at Domino's Pizza in Rockford?
You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust bases.
What are the delivery hours for Domino's Pizza at 3778 E State St in Rockford?
Delivery is available from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Domino's Pizza in Rockford offer curbside pickup or no-contact delivery?
Yes, they offer curbside pickup, delivery, and no-contact delivery services.
What are the payment options available at Domino's Pizza in Rockford?
Payments can be made via Afterpay, American Express, Android Pay, Apple Pay, Bitcoin, Cash, Check, Contactless Payment, Diners Club, Discover, Financing, Invoice, Klarna, Mastercard, PayPal, Samsung Pay, Travelers Check, Visa, and Zelle.
What are the takeout hours for Domino's Pizza in Rockford?
Takeout hours are from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Is Domino's Pizza in Rockford suitable for vegetarians?
Yes, they serve vegetarian dishes.
Where is Domino's Pizza located in Rockford?
It is located at 3778 E State St, Rockford, IL 61108, USA.
Which nearby places can I visit before or after ordering pizza at Domino's on E State St?
You can visit San Jose Night Club, a Mexican restaurant and bar, or enjoy beauty treatments at Perfect Nails. For a quick sandwich, Subway is also nearby.
Are there nearby public service locations close to Domino's Pizza in Rockford?
Yes, the Drivers License Examining Station, Department of Motor Vehicles, and DMV Rockford Secretary of State Facility are nearby for your convenience.
What entertainment options are nearby Domino's Pizza at 3778 E State St?
You can check out the San Jose Night Club for dancing and dining or attend the Tamale Fest of Rockford for local arts and entertainment.