Brand Certified
Dairy Queen Grill & Chill
4.1(739 reviews)
Certified by Dairy Queen Grill & Chill ⢠Mar 01, 2026
Business Details
1601 Sandy Hollow Rd, Rockford, IL
61109-2248, United States
Certified by Dairy Queen Grill & Chill ⢠Mar 01, 2026
(815) 398-3303
Certified by Dairy Queen Grill & Chill ⢠Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill ⢠Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill ⢠Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill ⢠Mar 01, 2026
Dairy Queen Grill & Chill
1601 Sandy Hollow Rd, Rockford, IL
61109-2248, United States
Hours
Certified by Dairy Queen Grill & Chill ⢠Mar 01, 2026
Reviews
4.1
739 reviews
5 stars
380
4 stars
178
3 stars
96
2 stars
27
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback on service quality is mixed; while some customers praised friendly and quick service, others reported rude staff and poor order accuracy.
Food Consistency
Many customers expressed dissatisfaction with food quality, citing issues like cold or soggy items, incorrect orders, and inconsistent preparation.
Cleanliness
The cleanliness of the restaurant received both positive and negative remarks, with some customers noting clean facilities while others reported dirty tables and unsanitary conditions.
Drive-Thru Experience
The drive-thru service was generally noted as efficient and quick, although some customers experienced issues with order accuracy and communication.
Overall Satisfaction
Overall satisfaction varies significantly; while some customers have had positive experiences and plan to return, others have vowed never to return due to poor service and food quality.
- TTTheTruthFeb 20, 20261.0I left one star because I had too! I went thru the drive thru I ordered a double cheeseburger meal I asked for my burger well done!! I guess that upset them because they put so much ketchup on it the bun had slid offđł and it was full of pickles! My fries were cold and greasy!! Never Againđ¤ˇđź my last review got 10,000 views!! Let's get this one 15,000đ
- ANAngela NewmanFeb 4, 20264.0Chicken strip basket was really good.
- WSWilliam SanfordSep 25, 20254.0Just what I expected from DQ. I've been there several times and will go back again.
- SPSmita PatelSep 9, 20255.0Great service and food
- MFMonica FulbrightJun 25, 20213.0I stopped by for dinner & got a 4 piece chicken basket with a blizzard. The food tasted fine & so did the ice cream. It was the service that makes me not want to go back. I asked for a lid for my ice cream because I was driving & the girl acted like it was a huge inconvenience. Also she wasnât friendly at all. She didnât speak except the total. Then I tried to do the online survey but because they didnât put a code on my receipt I couldnât even do that. Seems like they knew they wouldnât get very good reviews.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Rockford, IL?
Dairy Queen Grill & Chill in Rockford is open every day from 10:00 AM to 10:00 PM.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, BlizzardÂŽ Treats, GrillburgersÂŽ, chicken strip baskets, and ice cream cakes through DQCakes.com.
Is the Dairy Queen location wheelchair accessible and family friendly?
Yes, this Dairy Queen is wheelchair accessible and welcomes families, including providing booster seats and high chairs.
Does Dairy Queen offer any facilities for kids and families?
Yes, the location provides booster seats, high chairs, restroom facilities, outdoor seating, and is good for kids and family-friendly.
Can customers use mobile ordering and find mobile deals at Dairy Queen?
Yes, Dairy Queen supports mobile ordering and offers mobile deals through their app and rewards program.
Does the Dairy Queen Rockford offer WiFi and drive-thru services?
Yes, the Dairy Queen location has free WiFi and a drive-thru for customer convenience.
Can I find a hair or beauty salon near Dairy Queen Rockford?
Yes, nearby beauty salons include Studio 311, Trina & Co Salon & Spa, and She-Do Beauty, offering haircuts, spa treatments, and massages.
What other food options are available near Dairy Queen in Rockford?
Near Dairy Queen, you can find Pizza Hut for pizza, Arby's for sandwiches, and Doughboys Donut for bakery treats.
Where can I fuel my vehicle or get car services near Dairy Queen?
There are Exxon & Mobil gas stations, Grease Monkey for oil changes, and FleetPride Service Center for automotive repairs nearby.
Are there convenient places nearby to pick up movies, games, or essentials after visiting Dairy Queen?
Yes, nearby you can find Redbox kiosks for movies and games, Walgreens for pharmacy and convenience items, and Kelleyâs Market for gas and liquor.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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