Location.com logo
Brand Certified

Chipotle Mexican Grill

3.1
(19 reviews)

About

Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5521 East State Street, Rockford, IL
61108, United States

Hours

Reviews

3.1
19 reviews
5 stars
10
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • LL
    Lydia Ludington
    5 days ago
    1.0
    very stingy with portions, i didnt recieve a full scoop of anything even after asking for more. the workers were ignoring customers and yelling at eachother when I walked in. probably my worst chipotle experience.
  • IY
    Iraq Ync
    Mar 7, 2026
    1.0
    Very disappointed with my visit. I found hair in my food which is completely unacceptable and shows a lack of cleanliness. On top of that, the service was very bad. The employees were rude and didn’t handle the situation professionally. This experience made me feel uncomfortable about eating here again. I hope the management improves hygiene and customer service
  • RA
    Rami Alubaide
    Mar 7, 2026
    1.0
    Very disappointing experience. I found hair in my food which is completely unacceptable and shows a lack of hygiene. On top of that, the service was very bad. The staff were rude and didn’t seem to care about customer concerns. Two of the employees were especially unprofessional and made the situation worse instead of helping. I expected much better from this place. I will not be coming back
  • TA
    Taha Aldulaimi
    Mar 7, 2026
    1.0
    Very bad experience at Chipotle. The portion size was extremely small compared to what they usually serve. On top of that, the staff had a bad attitude and were not friendly at all. They were also missing several ingredients that are supposed to be part of the order, which was very disappointing. The employee preparing the food kept putting ingredients based on her own choice instead of what I asked for. When I politely asked her to add the items I wanted, she refused and still gave me a very small portion. At the end, she even threw the bowl on the counter in a rude way. The service was unprofessional and disrespectful. Definitely not the kind of experience you expect from Chipotle. I hope management looks into this and improves the service.
  • LB
    Lila baker
    Mar 4, 2026
    5.0
    I loved this chipotle and I don’t normally like chipotle too much. They were so clean and swift, they helped me get in and out of the store very quickly so I can get on with my daily duties. Thank you so much I will come again soon!!

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: