Chipotle Mexican Grill

3.7
1307 reviews
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Business Details

751 S Perryville Rd, Rockford, IL
61108, United States
(815) 397-8688
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Rockford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
751 S Perryville Rd, Rockford, IL
61108, United States

Hours

Reviews

3.7
1,307 reviews
5 stars
623
4 stars
252
3 stars
110
2 stars
88
1 star
234

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, but there were complaints about inconsistent portion sizes and freshness.

Service Issues

Many reviews highlighted unfriendly and rushed service, with staff often appearing unhappy or dismissive.

Cleanliness

Numerous customers reported unsanitary conditions, including dirty tables and overflowing trash, which detracted from their dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with online orders, were noted.

Value for Money

Several customers felt that the prices were high relative to the portion sizes and quality received.
  • AJ
    Amyas Johns
    5 days ago
    2.0
    I ordered online and literally half of my food is missing?
  • AR
    Absolutely Ridiculous
    Nov 12, 2025
    5.0
    The staff is friendly and fast, and I very much appreciate the cleanliness, too.
  • BO
    Brian Ostrowski
    Nov 7, 2025
    5.0
    Biggest darn burrito! Taste is always top notch!
  • KW
    Kevin Walker
    Nov 4, 2025
    1.0
    My girl got me food from here today at 7 and I had a big long thing of hair in my food. So disgusting and now I’m at work mad and got to starve myself because they don’t know how to tell they employees to wear hair nets and hats
  • KM
    Kim Mathis
    Oct 21, 2025
    5.0
    Very good place to eat, friendly staff, fast but accurate service!!! They smile a lot here! :) Recommend anytime! Lunch and dinner can be really busy, leave yourself about 10 to 20 minutes to get in, get your food, and get out if you're taking it on the run! A+A+
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Rockford offer?

Chipotle Rockford offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of the Chipotle Mexican Grill in Rockford?

The restaurant is open daily from 10:45 AM to 11:00 PM.