Charleys Cheesesteaks

4.4
1004 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
7038 Walton Street, Rockford, IL
61108, United States

Hours

Reviews

4.3
610 reviews
5 stars
399
4 stars
103
3 stars
53
2 stars
20
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the sandwiches while others found them bland or poorly prepared.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and order mistakes.

Pricing

Many customers felt the prices were high relative to the portion sizes and quality of food.

Cleanliness

Concerns were raised about cleanliness, particularly in the bathrooms and food presentation.

Atmosphere

Several reviews mentioned uncomfortable conditions due to lack of air conditioning, affecting the dining experience.
  • SW
    s w
    Nov 15, 2025
    1.0
    Ordered the regular cheessteak meal. Only the bread was regular size. The meat, onions, and cheese covered 2/3 of the bread. Fries were soaked in grease and inedible. The Coca-Cola was fantastic. No value whatsoever for the cost. Won't be back.
  • JZ
    Jonathan Zarinana
    Nov 8, 2025
    2.0
    if someone is constantly rubbing there nose while you are ordering food without gloves you shouldn’t be working and hair nets aren’t a thing ?
  • JE
    jina edwards
    Nov 4, 2025
    3.0
    I come here fairly often as i do like the restaurant but it’s pretty far from my house. Today i ordered my usual and got chicken Philly extra everything no mushroom and ultimate fries well there was like no fries in the box maybe a handful and was just swimming in sauces and I didn’t even get a chicken Philly I got a steak Philly normal with mushrooms.
  • SS
    Sandy
    Aug 28, 2025
    3.0
    The Phili meat was tender but not alot of flavor.
  • KU
    K.b.coatings unlimited
    Jul 6, 2025
    5.0
    My biggest beef here be pricing for thin lunch meat otherwise love this place

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular business hours of Charleys Cheesesteaks on Walton Road?

Charleys Cheesesteaks on Walton Road is open Monday through Saturday from 10:30 AM to 9:00 PM, and on Sunday from 10:30 AM to 6:00 PM.

Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout?

Charleys Cheesesteaks on Walton Road does not offer delivery, drive-through, pickup, or takeout services.