Buffalo Wild Wings

3.4
1462 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
6275 East State Street, Rockford, IL
61108, United States

Hours

Reviews

3.4
1,462 reviews
5 stars
563
4 stars
290
3 stars
159
2 stars
133
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous reviews highlighted extremely slow service, with many customers waiting over an hour for their food, even when the restaurant was not busy.

Staff Attitude

Several customers reported unprofessional behavior from staff, including rudeness and lack of attentiveness, which contributed to a negative dining experience.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared meals, and incorrect orders, leading to dissatisfaction.

Cleanliness Issues

Multiple reviews mentioned unsanitary conditions, including dirty utensils and unclean tables, which detracted from the overall experience.
  • EE
    Eldar
    2 days ago
    1.0
    I ordered 15 wings but I got just 10
  • SM
    Steven Metzger
    3 days ago
    5.0
    So as a single dad it’s not always easy finding places where a staff member will help watch your kids for a quick break to the bathroom, I just want to say super impressed by our server Kylie. She not only helped keep an eye out but played a quick game of trivia with them! Hope this reaches your manager Kylie because you are doing well and great to see a family restaurant help look out for families! A+ (my young daughter left her a note on our receipt telling her thank you!)
  • SD
    Sondra D
    Dec 21, 2025
    1.0
    The reviews don’t lie. The service is so slow!!! We got seated right away. That was only fast part. It took almost an hour to get some boneless wings and a wrap. There were only a few other people there too. The wrap tasted like a dry taco. There wasn’t any sauce or flavor. The fries had so much salt you couldn’t eat them.
  • AS
    Ayden Sulzener
    Dec 14, 2025
    1.0
    Waitress walked by twice and didn’t grab me a refill. Waited 1 hour for our food and watched multiple people get their food before us. Our waitress only came up to us 4 times total. Never once asked how things were or if we needed anything.
  • MM
    Morgan Marinelli
    Dec 13, 2025
    1.0
    Really disappointing experience. We arrived while the restaurant was nearly empty and were told they couldn't seat a group of about 20 people, despite there clearly being plenty of available tables (easily enough space for 80-100 more guests). Both servers were on their phones, service was extremely slow, and it took forever just to get drinks. What was most confusing was seeing staff actively cleaning and turning tables even though the restaurant doesn't close until 2 a.m. - meanwhile customers were being turned away. Tables that hadn't even been sat yet were being cleaned, which made no sense given the lack of business at the time. Overall, the lack of urgency, poor service, and inability to accommodate guests when there was obvious capacity made for a frustrating experience. Would not recommend if you're coming with a group or expecting attentive service.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Rockford, IL specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to midnight, and on Thursday and Friday, it is open from 11:00 AM to 1:00 AM.