Brand Certified
Arby's
4.1(657 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
7163 Charles St, Rockford, IL
61112, United States
Certified by Arby's • Mar 01, 2026
(815) 332-9263
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/il/rockford/7163-charles-st/store-7269
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.1
657 reviews
5 stars
316
4 stars
187
3 stars
100
2 stars
26
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service, highlighting specific staff members for their exceptional care.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others found certain items overpriced or not up to standard.
Cleanliness
The restaurant was frequently noted for its cleanliness, including well-maintained bathrooms and dining areas.
Speed of Service
Customers appreciated the quick service, especially in the drive-thru, although some reported longer wait times during busy periods.
Menu Variety
While many enjoyed the menu options, some customers expressed a desire for more vegetarian choices and noted that portion sizes seemed to be decreasing.
- JSjeremy simersonFeb 3, 20264.0Fresh food. Plenty of different menu items to choose from. This location specifically has fast, friendly service!
- BJBrian JenkinsOct 23, 20254.0Great for a quick bite dine-in or on the good. Friendly quick service.
- AHAlberto HernandezOct 5, 20255.0Good service
- KMKurt MOct 3, 20255.0Great food and customer service
- BDBrian DuceySep 7, 20255.0The young man that helped me in the Drive-Thru Lane was phenomenal. He needs a raise who is very respectful, looked me in the eye and was appreciative. He was great!
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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