Arby's

4.1
655 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7163 Charles St, Rockford, IL
61112, United States

Hours

Reviews

4.1
655 reviews
5 stars
316
4 stars
185
3 stars
100
2 stars
26
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, highlighting specific staff members for their exceptional care.

Food Quality

While some reviews noted great food, others mentioned inconsistencies in quality and portion sizes, with some items being deemed overpriced.

Cleanliness

The restaurant generally received positive remarks for cleanliness, including well-maintained bathrooms and dining areas.

Drive-Thru Experience

The drive-thru service was frequently mentioned, with mixed feedback on wait times and order accuracy.
  • BJ
    Brian Jenkins
    Oct 23, 2025
    4.0
    Great for a quick bite dine-in or on the good. Friendly quick service.
  • AH
    Alberto Hernandez
    Oct 5, 2025
    5.0
    Good service
  • KM
    Kurt M
    Oct 3, 2025
    5.0
    Great food and customer service
  • BD
    Brian Ducey
    Sep 7, 2025
    5.0
    The young man that helped me in the Drive-Thru Lane was phenomenal. He needs a raise who is very respectful, looked me in the eye and was appreciative. He was great!
  • MM
    Marz
    Sep 6, 2025
    3.0
    Old restaurant needs updating and cleaning.