Brand Certified
Arby's
4.2(589 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
3916 W Riverside Blvd, Rockford, IL
61101, United States
Certified by Arby's • Mar 01, 2026
(815) 963-2258
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/il/rockford/3916-w-riverside-blvd/store-7667
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.2
589 reviews
5 stars
308
4 stars
162
3 stars
72
2 stars
14
1 star
33
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food being undercooked or poorly prepared, including raw fish and burnt buns.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with some experiencing long wait times.
Staff Attitude
While many reviews praised friendly and attentive staff, there were also complaints about rude service and unprofessional behavior from some employees.
Cleanliness
The establishment was noted for being clean, although some reviews mentioned sticky floors and other minor cleanliness issues.
Pricing
Customers expressed concerns about rising prices, although some appreciated the value of deals and promotions.
- FFForrest2 days ago5.0Very kind and quick staff. Shoutout trans people!
- MPMercedes PerezJan 17, 20263.0We ordered online my daughter had ordered the buffalo chicken sandwich, it wasn’t cooked all the way and of course she didn’t get to finish eating it. Never really had an issue before until now!
- TPTricia Angell Haylo Lifestyle PropertiesDec 6, 20255.0Tried some new sandwiches..generous portions
- JFJesse ForrestNov 3, 20255.0Always fresh and hot every time I go here great crew
- DKDonna KetchumOct 25, 20255.0One of my kids main favorites for over ten years- jamocha shakes forever and roast beef sandwiches :)
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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