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Arby's

4.2
(524 reviews)
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Business Details

241 North Phelps Ave., Rockford, IL
61108, United States
(779) 423-0323
http://www.arbys.com/locations/us/il/rockford/241-north-phelps-ave/store-8519
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
241 North Phelps Ave., Rockford, IL
61108, United States

Hours

Reviews

4.2
524 reviews
5 stars
279
4 stars
125
3 stars
71
2 stars
22
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the food for being fresh and well-prepared, although there were complaints about raw or undercooked items.

Cleanliness

While some reviews highlighted the cleanliness of the restaurant, others reported unsanitary conditions in the bathrooms and dining area.

Service

The staff received positive feedback for being friendly and helpful, but there were instances of slow service and order inaccuracies.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, leading to disappointment.
  • MB
    Mindy Burke
    Feb 15, 2026
    5.0
    Big box fan!!!
  • HS
    Haley Smith
    Dec 17, 2025
    5.0
    They're always awesome at this Arby's never had any issues that they couldn't fix immediately
  • SS
    S
    Nov 10, 2025
    5.0
    New steak nuggets are greaj
  • JH
    J H
    Oct 28, 2025
    5.0
    The food is always made very well and my order is always correct. Ben the drive thru attendant is very friendly, and always makes sure that I get sauce and napkins. Thank you for caring!!
  • RK
    Ronald Keinz
    Oct 19, 2025
    5.0
    Very clean restaurant
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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