Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
962 reviews
5 stars
363
4 stars
247
3 stars
167
2 stars
58
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including missing ingredients.
Cleanliness
Some reviews highlighted the cleanliness of the restaurant, with a few noting it as one of the cleanest Wendy's they've seen.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including arguing with customers and showing a lack of interest in service.
- JWJess W1 day ago2.0The service was awful, the lady taking our order was very short with us and sounded very annoyed that we were there, and sounded increasingly annoyed with everything we ordered. When we got to the window, she very quickly took my card, ran the payment and handed it back to me before I could ask for a receipt, and then she went to making the drink slamming things around, and when the kitchen person brought us our order, I asked for a receipt. And he closed the window to ask her about that and she obviously didn't want anything to do with me anymore because the response I got was "we don't have a printer"... I won't be back, obviously these people did not wanna come to work today, or ever idk. The food was fine, it was warm but the quality was not impressive.
- SCSophia Cary1 day ago5.0Idk his name but young guy working at 12:30 am on 1/11/26 should get a raise cause he’s hilarious and has great customer service, calls himself The Flash
- KMkinya MartinezDec 31, 20252.0They don’t know how too work tap too pay and get mad when you explain, teach y’all’s old heads on ts.
- EEemily EllsworthNov 4, 20255.0We had a great experience here. The young man who took our order even took the time to check on us to see if we needed anything. (We didn’t) but it was such a welcoming surprise to see a young man who enjoys his job.
- JCJacob CroweSep 14, 20251.0Terrible service. They can't get your order right at all. I am sick and tired of going through the drive thru only to discover they have completely screwed up my order and having to drive back and get it fixed. Will not be visiting again. Also the food I did receive was basically inedible.
Frequently Asked Questions About Wendy's
Is Rock Island Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1432 38th St., Rock Island currently open?
Yes, this Wendy's location in Rock Island is open and committed to serving quality food every day.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to 11:00 PM.
Does this Wendy's serve breakfast and what meals are available?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I order Wendy's for delivery or takeout at this location?
Yes, you can order delivery if it's available in your area, or place takeout orders via Wendy's app or order.wendys.com.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can call the location directly at (309) 788-9117 or reach customer care via their Contact page or phone at 888-624-8140.
Where is this Wendy's located?
This Wendy's is located at 1432 38th St., Rock Island, IL 61201.
What nearby restaurants and food options are available around Wendy's?
Near Wendy's, you can find Hardee's, Domino's Pizza, Taco Bell, Harris Pizza, and Pizza Hut for a variety of dining choices.
Are there any nearby parks or recreational places close to this Wendy's?
Yes, Old Horace Mann Park is nearby for outdoor and recreational activities.
What other services and shops are close to the Wendy's at 1432 38th St.?
Nearby you can find AutoZone for automotive parts, The Sorce Clothing for women's fashion, Da Bears Den Barber Shop, and All Four Paws pet grooming and services.