Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
Food quality varied, with many complaints about cold or improperly prepared items.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted issues with the dining area.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect orders.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, particularly during busy hours.
EE
emily Ellsworth
Nov 4, 2025
5.0
We had a great experience here. The young man who took our order even took the time to check on us to see if we needed anything. (We didn’t) but it was such a welcoming surprise to see a young man who enjoys his job.
JC
Jacob Crowe
Sep 14, 2025
1.0
Terrible service. They can't get your order right at all. I am sick and tired of going through the drive thru only to discover they have completely screwed up my order and having to drive back and get it fixed. Will not be visiting again. Also the food I did receive was basically inedible.
PR
presley ruffner
Sep 5, 2025
5.0
just went through and i’m not gonna lie i was kind of rude, but the boy at the window was very kind and respectful anyways. i wasn’t meaning to be rude and my tone was off but he handled himself really well, i didn’t have any cash on me but i will be going back tomorrow just to tip this kid. good job
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rock Island, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rock Island, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (309) 788-9117.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rock Island Wendy’s serve breakfast?
Yes, this Wendy’s location in Rock Island, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1432 38th St., Rock Island currently open?
Yes, this Wendy's location in Rock Island is open and committed to serving quality food every day.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to 11:00 PM.
Does this Wendy's serve breakfast and what meals are available?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I order Wendy's for delivery or takeout at this location?
Yes, you can order delivery if it's available in your area, or place takeout orders via Wendy's app or order.wendys.com.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can call the location directly at (309) 788-9117 or reach customer care via their Contact page or phone at 888-624-8140.
Where is this Wendy's located?
This Wendy's is located at 1432 38th St., Rock Island, IL 61201.
What nearby restaurants and food options are available around Wendy's?
Near Wendy's, you can find Hardee's, Domino's Pizza, Taco Bell, Harris Pizza, and Pizza Hut for a variety of dining choices.
Are there any nearby parks or recreational places close to this Wendy's?
Yes, Old Horace Mann Park is nearby for outdoor and recreational activities.
What other services and shops are close to the Wendy's at 1432 38th St.?
Nearby you can find AutoZone for automotive parts, The Sorce Clothing for women's fashion, Da Bears Den Barber Shop, and All Four Paws pet grooming and services.