Wendy's

3.7
956 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1432 38th St., Rock Island, IL
61201, United States

Hours

Reviews

3.7
956 reviews
5 stars
360
4 stars
246
3 stars
167
2 stars
56
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Food quality varied, with many complaints about cold or improperly prepared items.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted issues with the dining area.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect orders.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, particularly during busy hours.
  • EE
    emily Ellsworth
    Nov 4, 2025
    5.0
    We had a great experience here. The young man who took our order even took the time to check on us to see if we needed anything. (We didn’t) but it was such a welcoming surprise to see a young man who enjoys his job.
  • JC
    Jacob Crowe
    Sep 14, 2025
    1.0
    Terrible service. They can't get your order right at all. I am sick and tired of going through the drive thru only to discover they have completely screwed up my order and having to drive back and get it fixed. Will not be visiting again. Also the food I did receive was basically inedible.
  • PR
    presley ruffner
    Sep 5, 2025
    5.0
    just went through and i’m not gonna lie i was kind of rude, but the boy at the window was very kind and respectful anyways. i wasn’t meaning to be rude and my tone was off but he handled himself really well, i didn’t have any cash on me but i will be going back tomorrow just to tip this kid. good job
  • CB
    Clifford Belew
    Aug 16, 2025
    4.0
    Alright
  • BC
    bob Cook
    Jul 26, 2025
    3.0
    sorry guys it's just a fast food restaurant

Frequently Asked Questions About Wendy's

Is Rock Island Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.