Many customers noted a decline in pizza quality and consistency, with complaints about burnt crusts, incorrect orders, and changes in recipe.
Customer Service
There were several reports of poor customer service, including rude staff interactions and unresolved complaints.
Takeout Only
The business is currently only offering carryout, which disappointed some customers who were hoping for dine-in options.
Nostalgia vs. Reality
Long-time customers expressed disappointment that the pizza no longer meets their nostalgic expectations, indicating a shift in quality over the years.
Positive Experiences
Despite the criticisms, many customers still praised the taste of the pizza and the ease of online ordering.
LH
Loudie Hieder
Nov 16, 2025
2.0
Picked up a large pizza for lunch on Friday, November 14, 2025. I have been getting Haris Pizza for over 50 years and it has always been great. This pizza was absolutely awful. Just bland. No taste at all. Ended up throwing most of it away. Was not even edible.
Donna R. & Family
BD
Bridget Duncan
Nov 12, 2025
5.0
Harris Pizza is the place to go if you're seeking out some classic quad cities style pizza. Its good hot, its good cold, and its good despite the fact that you can only carryout now. My out of town relatives always request dinner from here, and its a perfect meal to hit the spot when you want pizza that isn't like the average pizza hut/little Ceasars style. I highly recommend getting a 4 pack of rootbeer from here as well, they've got the good bottled kind!! My go to is half sausage and onion and half pepperoni. Beware parking in front of the building though, folks drive all types of crazy. Your best bet is to park in the lot between Harris Pizza 1 and 2.
JW
Jayne Wouters
Nov 10, 2025
3.0
I find the quality of the pizza hit or miss. Used to be our one and only pizza parlor, the last several years we have been trying other parlors with great success. we will continue to give Harris the benefit of the doubt just not every week, sadly
LB
Leo Berardi
Nov 2, 2025
3.0
This was my first time trying out Harris Pizza, it had high hopes for their "quality pizza" but I was disappointed. They gave us the wrong order, and the pizza made me feel sick. I wouldn't ever return but I may give it one more chance because of the hour we went there.
MM
Mike McGee
Oct 29, 2025
3.0
Long time Harris Pizza aficionado, like 50 years. Live in another state and always have looked forward to a Harris Pizza upon visiting annually. Seems a few years ago the Locust Street location (Davenport) changed recipes. Definitely not the same pizza. But I heard Harris #1, in Rock Island hung onto the ‘original’ recipe, so I was pleased. Well, just had that pie, the traditional cheese and sausage. Nope, not the same. Not the same spicy sausage, not the tang in the sauce; the cheese seems different and even the crust just isn’t what it was. It’s an OK pizza, but it’s the last one I’ll have because it’s just not the Harris pizza I’ve loved for 50 years.