Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rock Island, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
376 reviews
5 stars
175
4 stars
60
3 stars
29
2 stars
26
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Product Quality
Customers expressed disappointment with the quality of food and drinks, citing stale donuts, burnt items, and incorrect orders.
Cleanliness
Several reviews mentioned concerns about cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Staff Performance
While some customers praised specific staff members for their friendliness and helpfulness, many noted a lack of professionalism and motivation among the team.
Order Accuracy
A recurring issue was the frequent mistakes in orders, with many customers reporting that their requests were not fulfilled correctly.
- ABAlex Barman5 days ago1.0They are falsely advertising their prices. On their menu, they are offering the medium cookie butter latte for 5.69. (Photo attached). I went to order a small and they said it was 6.25 before tax. And the medium is 6.75. After I brought this up with the person taking the order, they got extremely snippy and rude. Not addressing the posted price on their menu at all. Do better.
- PRpresley ruffnerNov 16, 20251.0i got a grilled cheese, it had bacon on it. the receipt on the bag says grilled cheese, two cheddar one American, And it had bacon. i can not eat pork of any kind. I tried to call the store three different times, It just kept saying that they were with customers, even though I was the only car when I went through. I left a voicemail called again about 25 minutes later twice, and it was the same thing. Wouldn’t recommend coming here. I usually have a problem, but this is the worst it’s been.
- RCRebecca ChomyciaNov 9, 20252.0Interaction with staff was fine, brief like you’d like it. Environment seemed fine, noticed the door handles are aging with chipped paint, indicates the rest of the place is in similar repair. The coffee ordered 2 min before my arrival was just over warm and they used the sweet flavoring when I ordered the unsweetened. The app couldn’t be more clear when I ordered it but this is a common mistake at all Dunkin donuts. Remember to check your order. I do like their almond milk. Owners, highly suggest attention to detail with the food and building, a little better customer service will likely be more lucrative. Good luck!🍀
- AHAndy HNov 4, 20251.0Under new management. Service and quality has plummeted. Drink was wrong and food was burnt. Said they would remake but I would have to pay for another drink. Also, they charge for pup cups now. I won't be back.
- WMWENDY MCDAVITTNov 1, 20251.0I visit this Dunkin’ 5 days a week. After the experience I had this week I will never return. I will take my daily order for 2 to 3 coffees to the Moline location. These coffees were all ordered with the same ingredients. None tasted the same. None even looked the same
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Rock Island, IL?
Dunkin' in Rock Island, IL is open from 5:00 AM to 6:00 PM Monday through Friday, and from 5:30 AM to 6:00 PM on Saturdays and Sundays.
Does Dunkin' in Rock Island offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
How can I order ahead from Dunkin' in Rock Island?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store or order online via their website for a fast grab and go experience.
What special or seasonal beverages are currently available at this Dunkin' location?
Currently, Dunkin' offers holiday specials including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and offers meals including breakfast, lunch, and brunch with a variety of over 50 donut types and premium beverages.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location in Rock Island has a drive-thru for convenient ordering.
What nearby places can I visit before or after stopping at Dunkin' in Rock Island?
Nearby places include The ComiQ RaCk (a comic book and gift store), Godfather's Pizza, and Bayside Bistro which offers American and seafood options. These are great spots for shopping or dining before or after your visit to Dunkin'.
Are there any nearby ATM or financial services near Dunkin' in Rock Island?
Yes, there are several nearby financial services including CoinFlip Bitcoin ATM, LibertyX Bitcoin ATM, The Exchange Network ATM, and American Bank & Trust.
What other dining options are available near Dunkin' in Rock Island?
Nearby dining options include Rudy's Tacos (Mexican and American cuisine), Whitey's Ice Cream, Dr. Gyros (Greek fast food), Hungry Hobo (fast food and sandwiches), and Papa Murphy's Take 'N' Bake Pizza.
Does Dunkin' in Rock Island offer free Wi-Fi and accept credit/debit cards?
Yes, this Dunkin' location provides free Wi-Fi and accepts both credit and debit card payments.