Business Details
2711 18th Ave, Rock Island, IL
61201, United States
Certified by Dunkin' • Feb 01, 2026
(309) 948-2011
Certified by Dunkin' • Feb 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 01, 2026
About
Certified by Dunkin' • Feb 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rock Island, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 01, 2026
Hours
Certified by Dunkin' • Feb 01, 2026
Reviews
3.6
382 reviews
5 stars
179
4 stars
61
3 stars
30
2 stars
27
1 star
85
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including wrong items and missing ingredients.
Customer Service
Feedback indicates a significant decline in customer service quality, with many reviews highlighting rude staff and unprofessional interactions.
Product Quality
Several reviews mentioned dissatisfaction with food quality, including burnt items and stale donuts, leading to disappointment among customers.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, noting dirty tables and floors.
Wait Times
Many customers experienced long wait times, both in the drive-thru and inside the store, contributing to frustration.
- JWJeff WendlandDec 6, 20255.0Pretty donuts and great coffee
- MMMaria MartinezNov 23, 20251.0Worst place ever always messing up my order.
- ABAlex BarmanNov 19, 20251.0They are falsely advertising their prices. On their menu, they are offering the medium cookie butter latte for 5.69. (Photo attached). I went to order a small and they said it was 6.25 before tax. And the medium is 6.75. After I brought this up with the person taking the order, they got extremely snippy and rude. Not addressing the posted price on their menu at all. Do better.
- PRpresley ruffnerNov 16, 20251.0i got a grilled cheese, it had bacon on it. the receipt on the bag says grilled cheese, two cheddar one American, And it had bacon. i can not eat pork of any kind. I tried to call the store three different times, It just kept saying that they were with customers, even though I was the only car when I went through. I left a voicemail called again about 25 minutes later twice, and it was the same thing. Wouldn’t recommend coming here. I usually have a problem, but this is the worst it’s been.
- RCRebecca ChomyciaNov 9, 20252.0Interaction with staff was fine, brief like you’d like it. Environment seemed fine, noticed the door handles are aging with chipped paint, indicates the rest of the place is in similar repair. The coffee ordered 2 min before my arrival was just over warm and they used the sweet flavoring when I ordered the unsweetened. The app couldn’t be more clear when I ordered it but this is a common mistake at all Dunkin donuts. Remember to check your order. I do like their almond milk. Owners, highly suggest attention to detail with the food and building, a little better customer service will likely be more lucrative. Good luck!🍀
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Rock Island, IL?
Dunkin' in Rock Island, IL is open from 5:00 AM to 6:00 PM Monday through Friday, and from 5:30 AM to 6:00 PM on Saturdays and Sundays.
Does Dunkin' in Rock Island offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
How can I order ahead from Dunkin' in Rock Island?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store or order online via their website for a fast grab and go experience.
What special or seasonal beverages are currently available at this Dunkin' location?
Currently, Dunkin' offers holiday specials including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and offers meals including breakfast, lunch, and brunch with a variety of over 50 donut types and premium beverages.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location in Rock Island has a drive-thru for convenient ordering.
What nearby places can I visit before or after stopping at Dunkin' in Rock Island?
Nearby places include The ComiQ RaCk (a comic book and gift store), Godfather's Pizza, and Bayside Bistro which offers American and seafood options. These are great spots for shopping or dining before or after your visit to Dunkin'.
Are there any nearby ATM or financial services near Dunkin' in Rock Island?
Yes, there are several nearby financial services including CoinFlip Bitcoin ATM, LibertyX Bitcoin ATM, The Exchange Network ATM, and American Bank & Trust.
What other dining options are available near Dunkin' in Rock Island?
Nearby dining options include Rudy's Tacos (Mexican and American cuisine), Whitey's Ice Cream, Dr. Gyros (Greek fast food), Hungry Hobo (fast food and sandwiches), and Papa Murphy's Take 'N' Bake Pizza.
Does Dunkin' in Rock Island offer free Wi-Fi and accept credit/debit cards?
Yes, this Dunkin' location provides free Wi-Fi and accepts both credit and debit card payments.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website