Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 709 1st Ave in Rock Falls, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
While many customers enjoyed the pizza, there were numerous complaints about undercooked or poorly made food, including doughy pizzas and missing toppings.
Service Issues
Customers frequently reported long wait times for food, poor customer service, and difficulty reaching the restaurant by phone.
Management
Some reviews praised the new management for improvements, while others criticized the staff for being overwhelmed and unresponsive.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty floors and unsanitary bathrooms.
Delivery Problems
Many customers experienced issues with delivery, including late arrivals, incorrect orders, and unresponsive customer service.
WG
Wes George
Jan 3, 2026
5.0
One of the only dine in Pizza Huts in Northern Illinois. Excellent!
JP
Jason Palmer
Jan 2, 2026
1.0
Ordered online, then had to call in cancel my order. When I called the number to PH in RF I got redirected to a call center in India.. The guy on the phone refuses to tell me his name or where his is located. Capitalism at its finest…
KM
Kate Megill
Dec 27, 2025
4.0
The food at Pizza Hut is good but their website is the WORST I've ever used. Every time I've tried (for the past 2 months) it simply breaks when I enter a delivery address OR a carryout address. Please fix your website!
SS
Sam
Dec 3, 2025
4.0
Very good pizza and the staff was very helpful
EG
Ella Graves
Nov 11, 2025
1.0
I wish I read the reviews here before ordering.
Ordered at 5:07 and it took an hour to get here because they use doordash and our dasher, lucky us, had other orders!
When I called the store to ask what was going on with our order they said my foods been ready for a while—she was super nice, this isn’t her fault—so I figured it might be cold.
When I bit into my food, it was so doughy that if it didn’t take an hour to get here I’d say it was cold from being taken from the oven too soon.
All of that just for it to be a waste of time and money. We didn’t even finish our food cause it was shit.
I wish I could retract calories I gained from god awful food.