McDonald's

3.5
1300 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1003 1st Avenue, Rock Falls, IL
61071, United States

Hours

Reviews

3.5
1,300 reviews
5 stars
444
4 stars
278
3 stars
273
2 stars
99
1 star
206

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback highlighted a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with service quality.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food poisoning.

Cleanliness

The cleanliness of the dining area and play area was frequently criticized, with reports of litter and unsanitary conditions.

Speed of Service

While some customers praised the quick service, others experienced long wait times and delays in receiving their orders.
  • CE
    Christopher Evans
    Oct 20, 2025
    3.0
    Don't mobile order off the monopoly menu the only game pieces you get are on your fries and your drinks! Sooo depressing!!
  • AJ
    Anne Judas
    Oct 15, 2025
    5.0
    Typical Micky D's
  • JS
    Jonna Surratt
    Oct 10, 2025
    4.0
    Frappes & shakes are usually good here Food is off now on. Service is usually good & on point. Unless you are using the App prices could be better
  • DM
    Donna Mirtoski
    Oct 1, 2025
    1.0
    Very disappointed, when ask the cashier about a deal on my phone she was No help at all , so I ordered the same thing that my sister had ordered , she gave me a small n her a medium, also felt like my order took forever ,it was not a good experience. Do Better !!
  • JK
    Jesica kejbdjd
    Sep 19, 2025
    5.0
    I decided to try this fast food spot after hearing good things about it, and I was not disappointed. The food is fresh and delicious, and the menu offers a nice variety of options. I opted for a classic double cheeseburger with bacon, and it was mouthwatering. The burger was cooked just right, with melted cheese and crispy bacon that added a perfect crunch. The fries were golden and crispy, not greasy at all. I also tried one of their specialty sauces, and it was a perfect complement to the fries. The service was fast, even though there was a line. The staff was friendly and made sure my order was correct. The atmosphere was comfortable, and the dining area was clean. It’s a great spot for a quick but satisfying meal, and I’ll definitely be back.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 1003 1st Avenue, Rock Falls, IL?

McDonald's at this location is open 24 hours a day, seven days a week, from 00:00 to 23:59 daily.

Does McDonald's at 1003 1st Avenue have drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service 24/7, open from 00:00 to 23:59 every day of the week.