McDonald's

3.5
1304 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1003 1st Avenue, Rock Falls, IL
61071, United States

Hours

Reviews

3.5
1,304 reviews
5 stars
445
4 stars
278
3 stars
274
2 stars
99
1 star
208

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Service Quality

Feedback indicates a mix of friendly and rude service, with several customers expressing dissatisfaction with staff behavior and management.

Food Quality

Customers noted inconsistent food quality, with complaints about cold, undercooked, or poorly presented items.

Cleanliness

The cleanliness of the dining area and play area was frequently criticized, with reports of garbage and unsanitary conditions.

Wait Times

Several reviews mentioned long wait times for food, both in-store and for mobile orders.
  • HF
    Hailey Fritz
    Dec 20, 2025
    1.0
    Ordered a four piece and got three. Entire order looked like it shouldn’t have been sent out the window. Biggest issue was the manager on duty at 4:30pm 12/20/2025 took the wrong order back behind the counter. As a proctor I was appalled to see a manager take food that had been on the other side of the counter back. She said it was the new policy so by all means, take the wrong order. Clearly this stores policy is more important than the health code.
  • LS
    Lukas S
    Dec 6, 2025
    1.0
    Every time I come here they make me wait 20 minutes for my food. They only realize I ordered when I walk up to the desk and give them the death glare. Ridiculous.
  • CE
    Christopher Evans
    Oct 20, 2025
    3.0
    Don't mobile order off the monopoly menu the only game pieces you get are on your fries and your drinks! Sooo depressing!!
  • AJ
    Anne Judas
    Oct 15, 2025
    5.0
    Typical Micky D's
  • JW
    J Wanna
    Oct 10, 2025
    4.0
    Frappes & shakes are usually good here Food is off now on. Service is usually good & on point. Unless you are using the App prices could be better

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 1003 1st Avenue, Rock Falls, IL?

McDonald's at this location is open 24 hours a day, seven days a week, from 00:00 to 23:59 daily.

Does McDonald's at 1003 1st Avenue have drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service 24/7, open from 00:00 to 23:59 every day of the week.