Brand Certified
Dunkin'
3.3(308 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1800 1st Ave, Rock Falls, IL
61071, United States
Certified by Dunkin' • Mar 01, 2026
(708) 263-9756
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rock Falls, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.3
308 reviews
5 stars
122
4 stars
52
3 stars
24
2 stars
21
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and poor attitudes.
Product Availability
Many customers expressed frustration over frequently unavailable menu items, particularly ice cream flavors and other food options.
Order Accuracy
Numerous reviews indicate issues with order accuracy, with many customers receiving incorrect items or incomplete orders.
Cleanliness
Concerns were raised about cleanliness, particularly in the bathrooms and overall store environment.
Pricing
Several customers noted that prices are perceived as high, especially for certain items, leading to dissatisfaction.
- OSOblivion striker12Feb 20, 20261.0their doors were locked when they were clearly open and the staff gave us a nasty look when they came to the doors and pushed the doors open. she needs to be taught customer service all over again.
- MMMary McNeillFeb 20, 20261.0The staff didn't want to clean the salt off the floors so the lobby is locked at 8:30 2/20 .
- OKOleg KhodorkovskiyFeb 17, 20265.0Came in today for a coffee with French vanilla cream and a donut and was greeted by an employee that I could only describe as absolutely pleasant and warm. I was driving through and had a hard road but after such a friendly and attentive service from her, I felt absolutely relaxed and enjoyed the rest of my trip.
- SSSidFeb 8, 20265.0Customer service was amazing from start to finish. Never had staff so polite and help at a Dunkin before A+
- KLKrista LynneJan 12, 20263.0Go often living close by..ordered a small chai latte hot,around 5 like Starbucks,unfortunately I only tasted foam and water..don't like making negative reviews,but just a suggestion to put more chai flavor..service has been good,usually go back to let them know if something is wrong, not an issue . Sizes of cold drinks are much better price wise verses Starbucks..different place,different ways,different items..
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Rock Falls, IL?
Dunkin' is open from 4:00 AM to 9:00 PM on weekdays and Sunday, and until 10:00 PM on Fridays and Saturdays.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' in Rock Falls offers both delivery and curbside pickup services.
What are some popular items available at this Dunkin'?
Dunkin' offers coffee, espresso, donuts, breakfast sandwiches, and tea, including seasonal specials like the Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru available at Dunkin' in Rock Falls?
Yes, this Dunkin' location features a drive-thru for convenient service.
Can I order Dunkin' products ahead using a mobile app?
Yes, you can order ahead with the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab and go experience.
What meals does this Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals, making it a great option any time of day.
Are there any nearby places to visit before or after your Dunkin' visit?
Yes, you can visit Baskin-Robbins for ice cream, Walgreens for pharmacy or convenience items, or the nearby All Seasons Motel if you need accommodation.
How can nearby First Student bus station benefit customers visiting Dunkin'?
Customers can use the First Student bus station nearby for convenient transportation to and from Dunkin', making it easier to plan their visit without a car.
Where can I find banking or financial services near Dunkin' in Rock Falls?
Community State Bank and Illinois Bank & Trust are nearby for your banking and financial services needs.
Does Dunkin' in Rock Falls offer free Wi-Fi and accept card payments?
Yes, this Dunkin' offers free Wi-Fi and accepts both debit and credit card payments for your convenience.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website