Arby's

4.1
681 reviews
Get DirectionsCallWebsite

Business Details

1041 1st Ave, Rock Falls, IL
61071, United States
(815) 626-9171
http://www.arbys.com/locations/us/il/rock-falls/1041-1st-ave/store-6971
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1041 1st Ave, Rock Falls, IL
61071, United States

Hours

Reviews

4.1
681 reviews
5 stars
349
4 stars
176
3 stars
76
2 stars
25
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported cold, poorly prepared, or incorrect orders.

Customer Service

Customer service experiences vary widely; some staff are praised for friendliness, while others are criticized for rudeness and poor service.

Pricing

Many customers feel the prices are too high for the quality of food received, with some expressing disappointment over value for money.

Cleanliness

The restaurant is generally reported as clean, with some customers noting well-maintained dining areas.
  • GJ
    Gabby JT
    Dec 9, 2025
    5.0
    Expensive, but I guess that's why we don't go out to eat anymore. But I think it was about $27 for 2 people. I did say it's a lot better than McDonald's, but what happened to the affordable, fast food fix? Eating at a sit-down restaurant probably would've been a better choice. I'm not knocking down Arby's itself, but I would consider finding something that you can get more for your money.
  • BR
    Bobby Roush
    Nov 12, 2025
    5.0
    Love our arbys
  • AD
    Ariel Denning
    Nov 5, 2025
    1.0
    Asked if they give a toy for kids meals, was told yes. Waited 20 mins in line, food was sloppy and they didn't give my daughter her toy. Waste of time and money.
  • JP
    James Pratt
    Oct 31, 2025
    1.0
    10-31 asked for BBQ sauce and she promised it would be in the bag and zip...nothing.
  • MD
    Michael Drury
    Oct 20, 2025
    1.0
    Ordered the classic roast beef and cheddar got home and there was about three slices of meat on a third of the bun. The rest there was nothing on there. For 1250 I’d expect more. Wil not be back
Read more reviews on Google