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Arby's

4.1
(683 reviews)
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Business Details

1041 1st Ave, Rock Falls, IL
61071, United States
(815) 626-9171
http://www.arbys.com/locations/us/il/rock-falls/1041-1st-ave/store-6971
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1041 1st Ave, Rock Falls, IL
61071, United States

Hours

Reviews

4.1
683 reviews
5 stars
351
4 stars
176
3 stars
76
2 stars
25
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the meals while others received cold or poorly prepared items.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and poor service.

Pricing Concerns

Many customers felt the prices were too high for the quality of food received.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant and dining area.

Order Accuracy

Frequent complaints about incorrect orders and missing items.
  • GJ
    Gabby JT
    Dec 9, 2025
    5.0
    Expensive, but I guess that's why we don't go out to eat anymore. But I think it was about $27 for 2 people. I did say it's a lot better than McDonald's, but what happened to the affordable, fast food fix? Eating at a sit-down restaurant probably would've been a better choice. I'm not knocking down Arby's itself, but I would consider finding something that you can get more for your money.
  • BR
    Bobby Roush
    Nov 12, 2025
    5.0
    Love our arbys
  • AD
    Ariel Denning
    Nov 5, 2025
    1.0
    Asked if they give a toy for kids meals, was told yes. Waited 20 mins in line, food was sloppy and they didn't give my daughter her toy. Waste of time and money.
  • JP
    James Pratt
    Oct 31, 2025
    1.0
    10-31 asked for BBQ sauce and she promised it would be in the bag and zip...nothing.
  • MD
    Michael Drury
    Oct 20, 2025
    1.0
    Ordered the classic roast beef and cheddar got home and there was about three slices of meat on a third of the bun. The rest there was nothing on there. For 1250 I’d expect more. Wil not be back
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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