McDonald's

2.8
888 reviews
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Business Details

1120 North 7th Street, Rochelle, IL
61068, United States
(815) 562-8208
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1120 North 7th Street, Rochelle, IL
61068, United States

Hours

Reviews

2.8
888 reviews
5 stars
212
4 stars
134
3 stars
140
2 stars
89
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.

Food Quality

Feedback on food quality was mixed, with some customers noting cold or poorly prepared items, while others mentioned improvements in food quality under new management.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, suggesting a need for better maintenance.

Operational Hours

Customers frequently complained about incorrect operational hours, with many stating the location was not open 24 hours as advertised.

Staff Attitude

Many reviews pointed out a lack of professionalism and courtesy among staff, with reports of dismissive behavior and poor customer service.
  • AF
    April Funk
    Aug 13, 2025
    1.0
    Order curbside pickup we get notification at 2:05pm order on its way out 2:21pm nothing hubby had to go in and get it it was setting on counter no one bring nothing out serious...drinks were not ready either.so when you say it's ready on its way out then bring it out if your to lazy then maybe you should not be working there....
  • JB
    Jessica Burke
    Aug 1, 2025
    1.0
    The people that work here have an attitude problem. The food is gross.
  • SW
    Stephanie White
    Jul 25, 2025
    1.0
    Zero stars 👎
  • BW
    Brian Wilson
    Jul 22, 2025
    5.0
    Food was on point. Service was courteous and professional. Bathrooms were clean and smelled good. Dining area was clean and comfortable.
  • HG
    Heather Grajdura
    Jul 16, 2025
    1.0
    It's McDonald's. The food was fine. The service was horrible. Didnt ask me what drink I wanted with my happy meal. When they handed me a coke I told them I didn't order a coke. She rudely told me "well that's what you ordered and paid for." I left and I then realized they also only gave me 1 of the 2 cheeseburgers I ordered and paid for.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1120 North 7th Street?

McDonald's at 1120 North 7th Street is open 24 hours a day, seven days a week.

During which hours is delivery service available?

Delivery is available from 6:00 AM to 2:00 AM on most days, with slightly earlier closing at 11:00 PM on Wednesdays and Thursdays.