Dunkin'

3.5
381 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochelle, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
213 State Route 38, Rochelle, IL
61068, United States

Hours

Reviews

3.5
381 reviews
5 stars
152
4 stars
80
3 stars
39
2 stars
33
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with slow service, long wait times, and incorrect orders, indicating a need for better management and training.

Staff Attitude

While some reviews praised friendly and professional staff, others highlighted rudeness and poor customer service, suggesting inconsistency in employee behavior.

Product Consistency

Many customers expressed dissatisfaction with the inconsistency in drink and food quality, including incorrect orders and poorly made items.

Pricing Concerns

Several reviews noted that prices have increased, leading to perceptions of poor value, especially regarding drinks and food items.

Cleanliness and Environment

The cleanliness of the facility received mixed reviews, with some customers appreciating the clean environment while others reported issues like locked doors during business hours.
  • DV
    David V
    Oct 8, 2025
    5.0
    Great service 👏🏽
  • NK
    Nazar KRUSHELNYTSKYI
    Oct 7, 2025
    5.0
    Love this place
  • PW
    Pam Williamson
    Sep 5, 2025
    5.0
    Great little donut shop but a dozen of donuts. Pretty expensive. I only go there once in awhile those
  • PT
    Pamala Tijerina
    Sep 5, 2025
    1.0
    Waited 10 minutes inside for 2 coffees they waited on everyone in drive thru really do better 😭😭
  • TN
    Twilight News
    Aug 17, 2025
    2.0
    Very disappointed in my macchiato at the Rochelle Dunkin’—looked like it had no espresso. Service feels rushed, and the high employee turnover shows. They seem understaffed often, which makes for long waits and inconsistent quality. I’d place the blame on poor management rather than the workers, as they’re trying their best. This location needs better leadership and consistency to match Dunkin’s standards.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Rochelle, IL?

Dunkin' in Rochelle, IL is open daily from 4:30 AM to 8:00 PM.

Where is Dunkin' located in Rochelle, Illinois?

Dunkin' is located at 213 State Route 38, Rochelle, IL 61068, USA.