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McDonald's

3.2
(751 reviews)

Business Details

1402 W Main Street, Robinson, IL
62454, United States
(618) 544-2859
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1402 W Main Street, Robinson, IL
62454, United States

Hours

Reviews

3.2
751 reviews
5 stars
213
4 stars
148
3 stars
156
2 stars
69
1 star
165

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Speed

Customers consistently noted long wait times in both drive-thru and in-store, often exceeding reasonable expectations.

Food Quality

Several reviews mentioned issues with food quality, including cold, stale, or improperly cooked items.

Staff Behavior

Feedback highlighted mixed experiences with staff, ranging from friendly service to rude interactions.

Cleanliness

There were concerns about the cleanliness and professionalism of the staff and the establishment.
  • KP
    Kyle Price
    Feb 26, 2026
    2.0
    Shorted me a lot of fries
  • BT
    Black Tigrex
    Feb 20, 2026
    1.0
    Bread was stale, hamburger was still raw, and I mean raw not rare in the middle. Fries were cold and soggy. No straws for drinks, also wrong drinks. Considering most of this is automated this is embarrassing for the team for mornings on February 20th 2026. Being busy is not an excuse for food that is inedible. Even if it is just fast food. Don't be sorry, be better.
  • PJ
    Paul Johnson
    Dec 21, 2025
    1.0
    Bad service. they always take forever and mess up orders. Workers are rude too
  • PS
    Pawan Singh
    Nov 18, 2025
    1.0
    Waiting said 5mins waiting here 15mins for only 2 mcchicken 😂
  • SS
    SusingHplayz
    Oct 25, 2025
    1.0
    Manager was freaking out and the staff were all yelling at each other. They messed up several orders while we were waiting. The food was over seasoned and too much sauce. We were dining in and it took forever to get our food. They did not add the bacon strips to my sandwich. I couldn't imagine my food was clean of germs and everything. The staff were stressing out while serving what couldn't be more than 10 orders total.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1402 W Main Street, Robinson, IL?

McDonald's offers delivery every day from 5:00 AM to 11:00 PM.

Can I get my order through the drive-through at the Robinson McDonald's?

Yes, the drive-through is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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