McDonald's

3.2
748 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1402 W Main Street, Robinson, IL
62454, United States

Hours

Reviews

3.2
748 reviews
5 stars
212
4 stars
148
3 stars
156
2 stars
68
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste.

Staff Behavior

While some customers praised friendly staff, others noted unprofessional behavior and a lack of management oversight.

Drive-Thru Experience

The drive-thru was often criticized for inefficiency, with many customers having to wait excessively and being asked to pull forward.
  • PJ
    Paul Johnson
    Dec 21, 2025
    1.0
    Bad service. they always take forever and mess up orders. Workers are rude too
  • PS
    Pawan Singh
    Nov 18, 2025
    1.0
    Waiting said 5mins waiting here 15mins for only 2 mcchicken 😂
  • SS
    SusingHplayz
    Oct 25, 2025
    1.0
    Manager was freaking out and the staff were all yelling at each other. They messed up several orders while we were waiting. The food was over seasoned and too much sauce. We were dining in and it took forever to get our food. They did not add the bacon strips to my sandwich. I couldn't imagine my food was clean of germs and everything. The staff were stressing out while serving what couldn't be more than 10 orders total.
  • WS
    Wade Stoltz
    Oct 24, 2025
    5.0
    Good food + nice staff
  • RB
    Ryan Baker
    Oct 6, 2025
    1.0
    Its always "we need you to pull forward". Ill pull forward and get boxed in. Its faster to park "in the back because all the front spots are for mobile pick up witch is also horrible service" go inside order watch them make two snack warps and get out. the same car i walked by will still be in line to order. most people only get a 30 min lunch.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1402 W Main Street, Robinson, IL?

McDonald's offers delivery every day from 5:00 AM to 11:00 PM.

Can I get my order through the drive-through at the Robinson McDonald's?

Yes, the drive-through is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.