Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
746 reviews
5 stars
211
4 stars
148
3 stars
155
2 stars
68
1 star
164
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Customers consistently noted long wait times in both drive-thru and in-store, often exceeding reasonable expectations.
Staff Behavior
Feedback highlighted mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Several reviews mentioned issues with food freshness and quality, including cold items and poorly prepared meals.
Management Issues
There were complaints about poor management and lack of organization, contributing to the overall negative experience.
- PSPawan Singh6 days ago1.0Waiting said 5mins waiting here 15mins for only 2 mcchicken 😂
- SSSusingHplayzOct 25, 20251.0Manager was freaking out and the staff were all yelling at each other. They messed up several orders while we were waiting. The food was over seasoned and too much sauce. We were dining in and it took forever to get our food. They did not add the bacon strips to my sandwich. I couldn't imagine my food was clean of germs and everything. The staff were stressing out while serving what couldn't be more than 10 orders total.
- WSWade StoltzOct 24, 20255.0Good food + nice staff
- RBRyan BakerOct 6, 20251.0Its always "we need you to pull forward". Ill pull forward and get boxed in. Its faster to park "in the back because all the front spots are for mobile pick up witch is also horrible service" go inside order watch them make two snack warps and get out. the same car i walked by will still be in line to order. most people only get a 30 min lunch.
- CKClint KubowSep 6, 20251.0Do not use mobile order curbside pickup. I waited 45 minutes with a very upset toddler crying that shes hungry. I went in and they handed me my "order" which wasnt even close to what I ordered. I then had to wait another 10 minutes for them to fix it, only to get home and find out they gave me the wrong items. Rough morning for them.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 1402 W Main Street, Robinson, IL?
McDonald's offers delivery every day from 5:00 AM to 11:00 PM.
Can I get my order through the drive-through at the Robinson McDonald's?
Yes, the drive-through is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.
Does McDonald's Robinson location offer curbside pickup?
Yes, this McDonald's location supports curbside pickup as a service.
What payment methods are accepted at McDonald's in Robinson, IL?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app available for ordering from McDonald's Robinson?
Yes, you can order via the McDonald's App available on both iOS and Android devices.
What are some nearby fast food options if I want to try something different around McDonald's Robinson?
Nearby fast food restaurants include KFC, Arby's, and Pepsi Mid America.
Are there any places to visit near McDonald's Robinson if I want to eat out or shop?
Yes, nearby places include Tuscany Grill for American and Italian cuisine, Red Apple Restaurant, and Dollar General for shopping.
How can I find McDonald’s Robinson location if I'm using local transit or nearby landmarks?
You can use nearby landmarks like Bryant Auto Center and the Crawford County Health Department to locate McDonald's at 1402 W Main Street.
Does McDonald's Robinson offer rewards or special promotions?
Yes, through MyMcDonald's Rewards, you can earn points toward free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.