The very roots of Rmarts LLC started in 1951 at the intersection of Ohio & LaSalle in Downtown Chicago. The focus of the industry at the time was full service gasoline and auto repair. It has since evolved into an emphasis on convenience and community, where open-faced coolers and coffee have replaced the auto repair bays of yesterday. With change has come the responsibility to progressively adapt to the needs of our customers by offering healthy and nutritious alternatives to the average gas station convenience store. With over 65 years in the business, Rmarts is still family owned and operated in the Chicagoland area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.