McDonald's

3.7
1196 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
626 N Harlem, River Forest, IL
60305, United States

Hours

Reviews

3.7
1,196 reviews
5 stars
508
4 stars
256
3 stars
190
2 stars
74
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and efficient staff while others reported rude behavior and poor service.

Order Accuracy

Many customers expressed frustration over incorrect orders, with several noting repeated issues with missing items or wrong substitutions.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others pointed out dirty tables and trash.

Food Quality

Food quality was generally appreciated, with some customers highlighting fresh and hot meals, while others reported issues with food preparation and taste.
  • TS
    Tiffany Smith
    2 days ago
    5.0
    Fast service
  • EM
    Ericka Matthews
    6 days ago
    5.0
    I didn't have enough money to purchase my entire order. The cashier helped me out. Very grateful for her.
  • MN
    Matilde Nieto
    Dec 13, 2025
    4.0
    Amables
  • JH
    Justin Hernandez
    Dec 5, 2025
    1.0
    How hard is it to read & put together an order? Really. Not only did I order a plain McDouble (every other location gives me cheese & two patties), they took OUT the cheese & replaced it with onions. Who’s the genius on the line putting these orders together?? Come on, we got to get it together. My receipt even says “McDouble, only cheese” — cheese no where to be found.
  • EE
    Eugene
    Nov 11, 2025
    5.0
    Hello, I’ve been coming to this McDonald’s for many years and the entire staff has always been quick, friendly, and professional. This is a very well-run store. However, I want to highlight one employee in particular — Oscar. I see him often, and he truly stands out. Not only is he efficient and attentive, but he takes the time to greet customers like friends. He remembers people, makes conversation, and creates a genuinely welcoming atmosphere. If he is not already in a management role, I believe he would make an excellent store manager. He represents the best of what customer service should be.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, there is a drive-thru service available daily from 5:00 AM until midnight.