Rosati's Pizza

4.3
387 reviews

About

Pizza Restaurant
Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyAvailable

Location

Rosati's Pizza
10004 North Main Street, Richmond, IL
60071, United States

Hours

Reviews

4.3
387 reviews
5 stars
256
4 stars
60
3 stars
23
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food, especially the pizza and salads, noting freshness and great flavors, while some reported inconsistencies in quality.

Customer Service

Feedback on customer service was mixed; while some praised the staff for being friendly and accommodating, others reported rude interactions and poor handling of complaints.

Delivery Issues

Several reviews highlighted problems with delivery, including cold food upon arrival and incorrect orders, leading to dissatisfaction.

Atmosphere

The restaurant was described as clean and inviting, with a pleasant atmosphere for dining, though some suggested improvements like more plants.

Value for Money

Customers appreciated the reasonable prices and good deals, but some felt that recent price increases did not match the quality received.
  • AS
    Alex Schoenberger
    Oct 2, 2025
    1.0
    Food (that I got correct) was great Customer Service by owners were absolute horrible. Called to have my order fixed and was told no. I ended up saying 1 swear word and all i got was a lecture from the owner on how thats rude. I apologized and asked to have my order fixed and he blantly talked over me and hung up. I then drove to there location to confront the issue. The "best" thing he'd offer is for me to pay 50%. So id be paying 1.5 times the cost to eat 1 item cause the other is garbage. The woman (im assuming wife and/or co-owner) just only yell and laugh at me rudely to where the owner had to tell her to stay away. They said my one swear word is horrible customer service (yet im the customer) and they just refuse to fix the mistake and laugh at me and argue (isn't that actually horrible customer service)???? Worst owners of a business ive ever dealt with. Food was ok but cold by the time I got back home to eat the correct part of dinner. Service is worst ever. -5 stars at best. Wish the old owners never sold, they were always so polite. Delivery drive though was one of the best ever!
  • MM
    Muddy Mike
    Sep 24, 2025
    5.0
    Always delicious pizza and awesome service here! They are very accommodating, and try to always give you what you want. I totally recommend this place!! Oh, and their garlic dough nuggets are das bomb!!!
  • DF
    Drew “Drew” F
    Sep 11, 2025
    5.0
    Slow afternoon, had the place to ourselves, great service great food
  • YG
    Yuki Gonzalez (Sky Knight, Shane Gang)
    Sep 9, 2025
    5.0
    Brian, great seeing you after these years, Food was fantastic and Happy Retirement!
  • LB
    Lynn Burns
    Aug 3, 2025
    5.0
    Tried the Harvest Salad today and it was absolutely spectacular! Such fresh ingredients and the flavors of the pear, walnuts and bleu cheese were so good together, and the Apple Cider Vinegrette was perfect with it! We also enjoyed our double dough pizza and jumbo wings!

Frequently Asked Questions About Rosati's Pizza

What type of cuisine does Rosati's Pizza in Richmond, IL offer?

Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches with high quality and original recipes.

What are the opening hours of Rosati's Pizza in Richmond?

Rosati's Pizza is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.