Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.
While many customers praised the friendly and accommodating staff, there were significant complaints about rude service from the owners and issues with order handling.
Food Quality
The food received mixed reviews; while many enjoyed the pizza and other dishes, there were complaints about cold food, incorrect orders, and poor quality in some items.
Delivery Experience
Delivery times varied, with some customers reporting quick service while others experienced long waits and issues with order accuracy.
Atmosphere
The restaurant was generally described as clean and welcoming, with a pleasant dining environment, although some suggested improvements like adding more plants.
AA
A.
Dec 24, 2025
5.0
Really nice staff. Helpful friendly accommodating. Clean restaurant. Nice sit down space. Yummy pizza
KW
Kurt Waido
Dec 19, 2025
5.0
Just ordered pizza tonight and had it delivered. From the time on the phone placing my order to 40min when my food arrived the staff and service has been amazing. Highly recommend
TT
Terry
Dec 6, 2025
5.0
Went to this location for a fire cleanup mitigation. Vikas, the manager, and the crew there showed the utmost professionalism and respect to me, and hooked me up! Thank you guys!
AS
Alex Schoenberger
Oct 2, 2025
1.0
Food (that I got correct) was great
Customer Service by owners were absolute horrible. Called to have my order fixed and was told no. I ended up saying 1 swear word and all i got was a lecture from the owner on how thats rude. I apologized and asked to have my order fixed and he blantly talked over me and hung up. I then drove to there location to confront the issue. The "best" thing he'd offer is for me to pay 50%. So id be paying 1.5 times the cost to eat 1 item cause the other is garbage. The woman (im assuming wife and/or co-owner) just only yell and laugh at me rudely to where the owner had to tell her to stay away. They said my one swear word is horrible customer service (yet im the customer) and they just refuse to fix the mistake and laugh at me and argue (isn't that actually horrible customer service)????
Worst owners of a business ive ever dealt with. Food was ok but cold by the time I got back home to eat the correct part of dinner. Service is worst ever. -5 stars at best. Wish the old owners never sold, they were always so polite. Delivery drive though was one of the best ever!
MM
Muddy Mike
Sep 24, 2025
5.0
Always delicious pizza and awesome service here! They are very accommodating, and try to always give you what you want. I totally recommend this place!! Oh, and their garlic
dough nuggets are das bomb!!!
What type of cuisine does Rosati's Pizza in Richmond, IL offer?
Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches with high quality and original recipes.
What are the opening hours of Rosati's Pizza in Richmond?
Rosati's Pizza is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Does Rosati's Pizza offer delivery and takeout services?
Yes, Rosati's Pizza offers both takeout and delivery services, including no-contact delivery and curbside pickup options.
Is Rosati's Pizza in Richmond family-friendly?
Yes, Rosati's Pizza welcomes families and children, providing a children's menu and high chairs, with wheelchair accessible entrance and restrooms.
Can I enjoy drinks at Rosati's Pizza in Richmond?
Yes, Rosati's Pizza has a bar onsite where you can enjoy drinks along with your meal.
Does Rosati's Pizza serve vegetarian options and desserts?
Yes, Rosati's Pizza offers vegetarian dishes as well as a variety of desserts.
Is Rosati's Pizza suitable for watching sports?
Yes, Rosati's Pizza is suitable for watching sports, making it a great spot to enjoy a game with your meal.
What nearby places can I visit before or after dining at Rosati's Pizza?
Nearby you can visit Snap Fitness gym, Angelo's Fresh Market grocery store, and MCCD Prairie Trail park for hiking and outdoor activities.
How can nearby transit or locations help me find Rosati's Pizza in Richmond?
Rosati's Pizza is located near popular spots like Blue Rhino Propane Exchange and bp America gas station, which can help you navigate to the restaurant easily.
Are there any health or wellness services close to Rosati's Pizza in Richmond?
Yes, nearby health-related services include Frericks Family Chiropractic, Richmond Veterinary Clinic, and Smiles by Design Group dental office.