Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,364 reviews
5 stars
486
4 stars
307
3 stars
264
2 stars
99
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Freshness
While some customers praised the freshness and quality of the food, many others complained about cold or improperly prepared items.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and overall restaurant environment.
Staff Friendliness
Despite service issues, some customers noted that staff members were friendly and helpful, especially during busy times.
Management Issues
Multiple reviews pointed to poor management practices, including staff shortages and inadequate handling of customer complaints.
- DSDavid Bart Sr2 days ago5.0Really fresh food. Clean store
- BQBraden QuickOct 13, 20251.0McDonalds is always crap service, crap food and super unhealthy... Are we really reading a reveiw for this resteraunt? Go somewhere else! Anywhere else!!!
- JMJaime MendezOct 2, 20255.0The biscuit for my BEC was super buttery and crispy.
- DSDavid SchuchSep 25, 20255.0Leticia always ensures quick service and the food is prepared hot and ready. Great team and always great service!
- DOdan odellSep 11, 20251.0I just deleted my app keep spending 60 bucks short of sandwich have to drive back then your fries are cold it's so hard for them to check items before charging All other stores charge you for what they sell you either they're stealing and this is a setup hoping you won't come back but now I will check my order at the drive-thru hold the line up I will go to the parking spot hold that spot up while I check this will hurt McDonald's not me I deleted the app who cares about the free sandwiches they're always shorting you or don't want to give you a drink carrier to save money cheap skate owners The manager over all the managers was there when I was shorted didn't say anything to the employees
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in Richmond, IL?
McDonald's in Richmond, IL is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have drive-thru service?
Yes, the McDonald's in Richmond offers drive-thru service with hours from 5:00 AM to 11:00 PM on most days and until midnight on Thursday through Saturday.
Can I order McDonald's delivery from this location?
Yes, delivery is available daily from 5:00 AM to 11:00 PM through McDonald's online ordering platform.
What payment methods are accepted at McDonald's Richmond, IL?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Richmond offer curbside pickup?
Yes, curbside pickup is one of the available services at this location.
Is there free Wi-Fi available at this McDonald's?
Yes, this McDonald's location offers Wi-Fi to customers.
Where is McDonald's located in Richmond, IL?
It is located at 10607 Main St, Richmond, IL 60071, United States.
What nearby restaurants can I visit around McDonald's Richmond?
Nearby restaurants include Subway, Papa Saverio's (Italian), Szechwan Palace (Chinese), Taco Bell, and Cubby Hole Cafe (breakfast and brunch).
Are there nearby attractions or parks close to McDonald's Richmond?
Yes, the McHenry County Conservation Prairie Trail, a park and hiking trail, is nearby, ideal for outdoor activities before or after your visit.
What other services or businesses are near McDonald's that might be useful?
Nearby is Ace Hardware for home and outdoor needs, Super 8 by Wyndham Richmond hotel, and several automotive services like Ace Towing and Wicked Whips Garage.