Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with order accuracy and slow service, particularly in the drive-thru.
Food Freshness
While some customers praised the freshness of the food, others complained about receiving cold or improperly prepared items.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, although there were instances of poor customer service reported.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary conditions.
WW
WhirrlingMenace
6 days ago
5.0
Fast for Doordashing
DK
Daniel Kravitz
Feb 16, 2026
5.0
Fresh hot fries and very kind staff
WH
W H
Jan 27, 2026
5.0
Everything was as expected from a McDonald's. The workers were friendly too.
BB
Becky
Jan 1, 2026
2.0
We come here maybe once a month or every other month and there’s always something wrong. Today, they forgot the two hash browns in our meal and my husband didn’t realize until he got home. You have to call the restaurant, there’s no where online to request a refund. So I call, and they “don’t do refunds”. We have to go back and get the stupid hash browns. I get McDonald’s out of convenience, if they make a mistake I shouldn’t have to go back and hash it out with an employee to get the food I already paid for.
AF
Alexandra Fahrow
Dec 26, 2025
1.0
They forgot my sauces for 40 nuggets, pies and straws. On top of that 2 items were wrong we received a bacon quarter pounder without bacon and tomato on a sandwich and asked for without. Something like this happens every time at this location
What are the opening hours of McDonald's in Richmond, IL?
McDonald's in Richmond, IL is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have drive-thru service?
Yes, the McDonald's in Richmond offers drive-thru service with hours from 5:00 AM to 11:00 PM on most days and until midnight on Thursday through Saturday.
Can I order McDonald's delivery from this location?
Yes, delivery is available daily from 5:00 AM to 11:00 PM through McDonald's online ordering platform.
What payment methods are accepted at McDonald's Richmond, IL?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Richmond offer curbside pickup?
Yes, curbside pickup is one of the available services at this location.
Is there free Wi-Fi available at this McDonald's?
Yes, this McDonald's location offers Wi-Fi to customers.
Where is McDonald's located in Richmond, IL?
It is located at 10607 Main St, Richmond, IL 60071, United States.
What nearby restaurants can I visit around McDonald's Richmond?
Nearby restaurants include Subway, Papa Saverio's (Italian), Szechwan Palace (Chinese), Taco Bell, and Cubby Hole Cafe (breakfast and brunch).
Are there nearby attractions or parks close to McDonald's Richmond?
Yes, the McHenry County Conservation Prairie Trail, a park and hiking trail, is nearby, ideal for outdoor activities before or after your visit.
What other services or businesses are near McDonald's that might be useful?
Nearby is Ace Hardware for home and outdoor needs, Super 8 by Wyndham Richmond hotel, and several automotive services like Ace Towing and Wicked Whips Garage.
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