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McDonald's

3.6
(1374 reviews)

Business Details

10607 Main St, Richmond, IL
60071, United States
(815) 678-2256
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10607 Main St, Richmond, IL
60071, United States

Hours

Reviews

3.6
1,374 reviews
5 stars
491
4 stars
308
3 stars
265
2 stars
100
1 star
210

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and slow service, particularly in the drive-thru.

Food Freshness

While some customers praised the freshness of the food, others complained about receiving cold or improperly prepared items.

Staff Friendliness

Many reviews highlighted the friendliness and helpfulness of the staff, although there were instances of poor customer service reported.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary conditions.
  • WW
    WhirrlingMenace
    6 days ago
    5.0
    Fast for Doordashing
  • DK
    Daniel Kravitz
    Feb 16, 2026
    5.0
    Fresh hot fries and very kind staff
  • WH
    W H
    Jan 27, 2026
    5.0
    Everything was as expected from a McDonald's. The workers were friendly too.
  • BB
    Becky
    Jan 1, 2026
    2.0
    We come here maybe once a month or every other month and there’s always something wrong. Today, they forgot the two hash browns in our meal and my husband didn’t realize until he got home. You have to call the restaurant, there’s no where online to request a refund. So I call, and they “don’t do refunds”. We have to go back and get the stupid hash browns. I get McDonald’s out of convenience, if they make a mistake I shouldn’t have to go back and hash it out with an employee to get the food I already paid for.
  • AF
    Alexandra Fahrow
    Dec 26, 2025
    1.0
    They forgot my sauces for 40 nuggets, pies and straws. On top of that 2 items were wrong we received a bacon quarter pounder without bacon and tomato on a sandwich and asked for without. Something like this happens every time at this location

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Richmond, IL?

McDonald's in Richmond, IL is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location have drive-thru service?

Yes, the McDonald's in Richmond offers drive-thru service with hours from 5:00 AM to 11:00 PM on most days and until midnight on Thursday through Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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