Jimmy John's

3.8
233 reviews

About

Sandwich Restaurant

Location

Jimmy John's
710 W Champaign Ave, Rantoul, IL
61866, United States

Hours

Reviews

3.8
233 reviews
5 stars
113
4 stars
51
3 stars
15
2 stars
18
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude staff and poor customer service experiences, including long wait times and incorrect orders.

Food Quality

Several reviews mentioned inconsistent food quality, including stale bread and incorrect sandwich preparations.

Pricing Concerns

Customers expressed dissatisfaction with high prices for sandwiches, feeling they were not worth the cost.

Cleanliness

While some praised the cleanliness of the location, others noted it was not up to standard.

Positive Experiences

Despite the issues, there were also positive comments about friendly staff and good food quality from some customers.
  • AM
    Ashley Mauricio
    Jan 3, 2026
    3.0
    Nice people. Still fast service! But wow has anyone else noticed the sandwiches have shrunk?! They are half the width they use to be! They are also putting less meat on the sandwiches! I will not go there any longer.
  • CB
    Cindy B.
    Dec 16, 2025
    2.0
    Ordered almost an hour ago for one sandwich, still waiting! Called store and they said sorry we only have one driver today! Suggest they don’t take deliveries!
  • NM
    Nina Marie
    Dec 11, 2025
    5.0
    Best Jimmy Johns location I have been to - those girls are hustlin!
  • GH
    Gail Hoskins
    Oct 9, 2025
    1.0
    Very rude girl answering the phone today!
  • CJ
    cloyd jack
    Oct 5, 2025
    1.0
    We waited for over an hour for our food. After asking multiple times how much longer and watching others come after us and be served, they made our food and never said our name. So we waited an extra 20 mins because they didn't have the decency to tell us it was done. No apologies and no graciousness from them.