Dunkin'

4.2
459 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rantoul, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
402 S Century Blvd, Rantoul, IL
61866, United States

Hours

Reviews

4.2
459 reviews
5 stars
278
4 stars
83
3 stars
43
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and rude staff, particularly in the drive-thru.

Product Consistency

There are complaints about inconsistent drink quality and stale food items, especially donuts.

Positive Experiences

Despite negative feedback, many customers praised friendly staff and good coffee, highlighting positive interactions.

Drive-Thru Efficiency

The drive-thru is noted for moving quickly during busy times, although some customers experienced long waits.

Cleanliness and Atmosphere

Some reviews mentioned cleanliness issues and a cluttered environment, impacting the overall experience.
  • PF
    Paige Farris
    Sep 29, 2025
    1.0
    Service is always slow and rude. Coffee constantly tastes watered down and old.
  • CB
    Cynthia Brundage
    Sep 27, 2025
    4.0
    I picked up my favorite doughnuts and they were a little stale, or a little too crispy. They weren't too terrible, I still ate them.
  • GB
    Georgina Becerra-Charlton
    Sep 9, 2025
    4.0
    Great drinks...love their refreshers. My only complaint is the speed of service.
  • BS
    Barry Spicer
    Jul 26, 2025
    4.0
    Little black kid asking for money when we walked out the door was not to impressed!
  • NR
    Nahila Rivera
    Jul 21, 2025
    1.0
    I went to the drive through and I asked for a drink and $1.97 hash brown order, he said “you want the loaded hash brown order” he put it on the screen and when I notice what it was the loaded order I repeated that I wanted the $1.97 hash brown order then he replied with “okay you can come to the window” when I got to the window to pay it was more expensive then usual and we where confused but I did get a new drink that I wanted to try so I didn’t think much of it thinking that the drink was expensive, he gave me my receipt and I checked it and he put the loaded hash brown order and he came back and I told him that we had told him previously that we didn’t want that and that we wanted the $ 1.97 hash brown order he then says it was our fault because that’s what we had order we asked if we can get a refund he then says no we don’t do refund I paid for something I didn’t want and got a attitude to he was acting like if he paid for it and not me.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Rantoul, IL?

Dunkin' in Rantoul, IL is open from 4:30 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services for your convenience.