Wendy's

3.7
903 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3530 Broadway, Quincy, IL
62301, United States

Hours

Reviews

3.7
903 reviews
5 stars
348
4 stars
229
3 stars
143
2 stars
73
1 star
110

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising staff while others reported rudeness and poor management.

Food Quality

Food quality was inconsistent, with complaints about cold items and poorly prepared meals.

Wait Times

Long wait times were frequently mentioned, especially in the drive-thru.

Cleanliness

Several reviews noted cleanliness issues in the dining area and restrooms.
  • AM
    Alan Moberly
    Nov 6, 2025
    5.0
    One of the best Wendy’s out there. I love their taco salad!
  • AM
    Alex Mossman
    Nov 6, 2025
    1.0
    I ordered 4 chicken tinder’s. I sat at the window for 32 minutes before leaving without my food. They brought a 2 piece and an extra 4 piece to the car behind me (they asked if that was my order). I could’ve killed a chicken, dressed it, breaded it, read it a story, played 3 games of Tik tak toe with it and had it out well before the 30 minute mark. Figure it out.
  • RU
    Rye Utterback
    Oct 30, 2025
    1.0
    Doordashed from them at 2:07am that’s when the order was confirmed from Wendy’s, it is not 2:50am and my food is still not here dasher had just gotten it from them, this is ridiculous Wendy’s, and when I called to figure out where my food was/why it was taking so long and the guy hung up on me, poor customer service wouldn’t recommend if you’re hungry
  • SM
    Shirley Marshall
    Oct 3, 2025
    1.0
    I have a big family and we get mainly all our sandwiches plain. Half our sandwiches were made wrong. Took us about 3 times to get them corrected. After both managers wanted to get an attitude with me and the cashier all tho it was the cashiers first day up there. While the manager was standing there staring off in space she could have helped the cashier with the order knowing she was having trouble. But instead both managers yell at this poor lady. I will not be coming back and I wouldnt even recommend this job for anyone. The managers are horrible and not people friendly at all.
  • RN
    Richard Noggin
    Oct 2, 2025
    1.0
    Waited in the drive through for 33minutes and started at the order speaker only 2 people in front of us food quality was not good and of course they messed our order up

Frequently Asked Questions About Wendy's

Is Quincy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.