Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising staff while others reported rudeness and poor management.
Food Quality
Food quality was inconsistent, with complaints about cold items and poorly prepared meals.
Wait Times
Long wait times were frequently mentioned, especially in the drive-thru.
Cleanliness
Several reviews noted cleanliness issues in the dining area and restrooms.
AM
Alan Moberly
Nov 6, 2025
5.0
One of the best Wendy’s out there. I love their taco salad!
AM
Alex Mossman
Nov 6, 2025
1.0
I ordered 4 chicken tinder’s. I sat at the window for 32 minutes before leaving without my food. They brought a 2 piece and an extra 4 piece to the car behind me (they asked if that was my order). I could’ve killed a chicken, dressed it, breaded it, read it a story, played 3 games of Tik tak toe with it and had it out well before the 30 minute mark. Figure it out.
RU
Rye Utterback
Oct 30, 2025
1.0
Doordashed from them at 2:07am that’s when the order was confirmed from Wendy’s, it is not 2:50am and my food is still not here dasher had just gotten it from them, this is ridiculous Wendy’s, and when I called to figure out where my food was/why it was taking so long and the guy hung up on me, poor customer service wouldn’t recommend if you’re hungry
SM
Shirley Marshall
Oct 3, 2025
1.0
I have a big family and we get mainly all our sandwiches plain. Half our sandwiches were made wrong. Took us about 3 times to get them corrected. After both managers wanted to get an attitude with me and the cashier all tho it was the cashiers first day up there. While the manager was standing there staring off in space she could have helped the cashier with the order knowing she was having trouble. But instead both managers yell at this poor lady. I will not be coming back and I wouldnt even recommend this job for anyone. The managers are horrible and not people friendly at all.
RN
Richard Noggin
Oct 2, 2025
1.0
Waited in the drive through for 33minutes and started at the order speaker only 2 people in front of us food quality was not good and of course they messed our order up
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Quincy, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Quincy, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (217) 919-2900.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Quincy Wendy’s serve breakfast?
Yes, this Wendy’s location in Quincy, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3530 Broadway in Quincy, IL currently open?
Yes, Quincy Wendy's at 3530 Broadway is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at the Quincy Wendy's?
The drive-thru is open daily from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Quincy Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at the Quincy Wendy's?
They accept American Express, cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online through their website or mobile app, with links available for quick ordering and the Wendy's app.
How can I contact the Quincy Wendy's for questions or feedback?
You can call (217) 919-2900, use the customer care live chat on their Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Are there job opportunities available at the Quincy Wendy's?
To check for jobs, visit the careers page online and search for openings in Quincy, IL. If none are listed, check back regularly.
What other dining options are near Wendy's at 3530 Broadway?
Nearby restaurants include Raising Cane's Chicken Fingers for chicken meals and Ruby Tuesday for burgers and other foods.
What nearby stores can I visit alongside Wendy's for mobile phone needs?
There are multiple mobile phone stores nearby including T-Mobile, T-Mobile Authorized Retailer, and Metro by T-Mobile for phone purchases or service.
What local attractions or services might I explore near Wendy's at 3530 Broadway?
You can visit nearby places like Sweet Land Farm, The Liquor Booth for shopping and drinks, and enjoy arts and entertainment at Behind Locked Doors, LLC escape rooms.