Brand Certified
Wendy's
3.7(915 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3530 Broadway, Quincy, IL
62301, United States
Certified by Wendy's • Mar 01, 2026
(217) 919-2900
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/il/quincy/3530-broadway
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
915 reviews
5 stars
351
4 stars
229
3 stars
147
2 stars
73
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor communication, and rude staff, particularly during late-night shifts.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
While some customers enjoyed the food, others complained about cold items, incorrect orders, and overall poor food quality.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, indicating a need for better maintenance.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and quality of certain menu items.
- DDDarkBeauty813Feb 25, 20261.0Literally watched 3 people drive off Was in drive thru for 45 minutes and still waited for food I work fast food and this is pathetic drive thru is not that hard and having only a few people in the store is not enough Your workers are tired and we can see it Hire more people Get them help soon so you can help your customers faster Not their fault they don't have the help But still probably won't be back anytime soon
- DEDaniel ErdmanFeb 23, 20261.0Service on the night shift is terrible they took half of my order then stopped talking completely for 15 minutes couldn’t finish placing my order the person on the mic was mumbling to the point I couldn’t hear them the employees were not friendly
- KKKaylee KnerrFeb 23, 20261.0Waited longer than needed for someone to even take the order and they couldn’t even take our order properly, wasnt communicating what was going on, refused to answer anything, multiple people are just driving forward and leaving. This place is a joke when it’s late I DO NOT RECOMMEND BY ANY MEANS.
- SMSavannah MillerFeb 18, 20261.0A young kid was working behind the counter tonight and wouldn’t make eye contact while we stood in line for 30 minutes without taking our order. They focused on online orders, DoorDash, and drive thru instead of the patrons waiting inside in line. I’m sure it has to do with their wait times and order execution- but if families choose to dine in- not making eye contact- and asking us to stand there while everyone else is served is deplorable customer service.
- SSSamantha SnyderJan 10, 20261.0Food wasnt good and made wrong. The managers attitude towards the team wasn’t any better. She could be heard screaming “are you just gonna look at me” from the lobby. Also almost every table was gross.
Frequently Asked Questions About Wendy's
Is the Wendy's at 3530 Broadway in Quincy, IL currently open?
Yes, Quincy Wendy's at 3530 Broadway is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at the Quincy Wendy's?
The drive-thru is open daily from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Quincy Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at the Quincy Wendy's?
They accept American Express, cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online through their website or mobile app, with links available for quick ordering and the Wendy's app.
How can I contact the Quincy Wendy's for questions or feedback?
You can call (217) 919-2900, use the customer care live chat on their Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Are there job opportunities available at the Quincy Wendy's?
To check for jobs, visit the careers page online and search for openings in Quincy, IL. If none are listed, check back regularly.
What other dining options are near Wendy's at 3530 Broadway?
Nearby restaurants include Raising Cane's Chicken Fingers for chicken meals and Ruby Tuesday for burgers and other foods.
What nearby stores can I visit alongside Wendy's for mobile phone needs?
There are multiple mobile phone stores nearby including T-Mobile, T-Mobile Authorized Retailer, and Metro by T-Mobile for phone purchases or service.
What local attractions or services might I explore near Wendy's at 3530 Broadway?
You can visit nearby places like Sweet Land Farm, The Liquor Booth for shopping and drinks, and enjoy arts and entertainment at Behind Locked Doors, LLC escape rooms.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website