Taco Bell

3.8
893 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3828 Broadway in Quincy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3828 Broadway, Quincy, IL
62301, United States

Hours

Reviews

3.8
893 reviews
5 stars
397
4 stars
212
3 stars
124
2 stars
51
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables, restrooms, and overall lack of cleanliness in the dining area.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the taste while others complained about cold, poorly prepared, or incorrect orders.

Kiosk Ordering

The shift to kiosk ordering was met with frustration from customers who preferred traditional counter service and found it inconvenient.

Management Concerns

Several reviews indicated a need for better management and staff training, as many employees appeared disengaged and unhelpful.
  • MW
    Marquetia Watkins
    Nov 4, 2025
    5.0
    This place was excellent in the quincy area.
  • MT
    mike tharp
    Oct 26, 2025
    2.0
    Tired of being ignored at counter trying to get drink cups about every table dirty. Just isn't lije it use to be. Need better management for nights someone who gives a darn about the job.
  • NY
    Nemrodh Yar'Kemma
    Oct 26, 2025
    1.0
    New low on portion size. Shrink-flation is hitting hard at this location. Just another place in quincy to avoid.
  • KN
    kyle nell
    Oct 26, 2025
    1.0
    Profound disappointment
  • ED
    Ethan Devlin
    Oct 24, 2025
    1.0
    Do not go to 9th street taco bell! Horrible service, to busy having fun being loud. Last couple times I went my orders were sloppy and short items. Others I know say the exact same thing about it. Don't waste your time trying to get ahold of anyone there in person or the phone. People will walk away from the counter and stay gone when you walk-in. There phone just rings and rings tell you get a hang up sound. Call back after call back no answer. Drive thru or mobile app, your gonna get a messed up or sloppy served order.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 3828 Broadway, Quincy?

The drive-through at this Taco Bell is open from 7:30 AM to 1:00 AM Sunday through Wednesday, and from 7:30 AM to 3:00 AM Thursday through Saturday.

What services does Taco Bell at 3828 Broadway offer for ordering food?

You can order ahead online or via the mobile app for pickup or delivery. There's also a drive-through available.