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McDonald's

3.2
(1282 reviews)
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Business Details

4805 Broadway Street, Quincy, IL
62305, United States
(217) 214-7641
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4805 Broadway Street, Quincy, IL
62305, United States

Hours

Reviews

3.2
1,282 reviews
5 stars
367
4 stars
268
3 stars
233
2 stars
116
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Many reviews highlighted the dirty conditions of the dining area and restrooms, with complaints about unclean tables and floors.

Food Quality

Several customers received cold or incorrect food, with some mentioning that the food appeared old or poorly prepared.

Management Problems

Customers expressed dissatisfaction with management, citing unresponsive or rude managers and a lack of urgency in resolving issues.
  • KC
    Kent Cone
    1 day ago
    5.0
    Had a good experience for a McDonald's. Had the big arch and came out hot and fresh. Delivered to my table and offered to take my tray when I was done. Gets pretty busy around lunch time.
  • SS
    Schuyler
    3 days ago
    3.0
    Ordered a McChicken with added Ketchup and Mustard and a regular cheeseburger. Got a McChicken Add Cheese with an upcharge with the two requests and didn't get the lettuce or mayo that went with it. I also asked for the cheese to be taken off because of the obvious upcharge, and they removed it from the cheeseburger instead. I ate it though, so I guess you win some you lose some.
  • AC
    Andrew Campbell
    4 days ago
    1.0
    This location has been sold to a new owner and the place is absolutely terrible. Slow service, sub-par food standards, unprofessional staff. The restaurant is often dirty too. Don't go here.
  • SP
    Sam P
    Feb 9, 2026
    1.0
    Was missing half my order and when i pulled back around to ask for it, Ariel the "big manager" refused to give be my food or refund me. She argued with me for 10 mins and talked told me to "take it up with someone who cares." Then closed the window in my face. Horrible service and the food we did get was cold and old.
  • CC
    Cody
    Feb 6, 2026
    1.0
    Terrible the manager Ariel gave me a stepped on burger and I went back to get another one and they gave me a fresh one a few days ago I also went in and I got fried that where several over salted by one of the workers I know and shes being childish at her work place and that’s sad get better staff.
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Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's offer delivery services?

Yes, delivery is available every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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