McDonald's

3.2
1266 reviews
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Business Details

4805 Broadway Street, Quincy, IL
62305, United States
(217) 214-7641
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4805 Broadway Street, Quincy, IL
62305, United States

Hours

Reviews

3.2
1,266 reviews
5 stars
360
4 stars
268
3 stars
231
2 stars
115
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor management responsiveness.

Cleanliness

Many reviews highlighted the dirty dining area and unsanitary conditions, with complaints about filthy tables and floors.

Food Quality

Customers experienced inconsistent food quality, including cold items and incorrect orders, leading to dissatisfaction.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of urgency in service.

Mixed Experiences

While some customers praised quick service and good food, these positive experiences were overshadowed by frequent complaints.
  • KK
    Kaitlyn Klusman
    Nov 16, 2025
    1.0
    Made me wait in the pickup line for 20 minutes while every other car received their food and left. Then told us they “forgot about it”
  • MD
    Miss Dutchy
    Oct 31, 2025
    2.0
    Saw 2 ppl walk out in front of me - Reluctant grouchy employee taking orders - Asked for one simple thing and she just walked off and said she would check and although i could see exactly what i asked for she never returned - Dirty
  • DT
    Dayne Tripp
    Oct 30, 2025
    2.0
    Don’t bother stopping here. Better to just drive on down to another McDonald’s or a different “fast food” restaurant.
  • LL
    Layton
    Oct 14, 2025
    1.0
    The management here is the worst I have ever experienced. I reached out to the owner, Ashley and left a message and never received a call back from her or the GM. Take the time to go down to the one by Blessing owned by Emily Mast, you’ll receive way better service and better food.
  • LK
    Lauren Kozak
    Oct 12, 2025
    1.0
    We ordered ahead via the app. The food was incorrect, ingredients we had requested not be on burgers were on the burgers. and we had to ask for all four of our drinks. The staff were short and all hiding in the back. The dining area was DISGUSTING and unkempt. All tables were dirty and we had to clean the chairs so we could sit. If we had not had to feed our infant son we wouldnt have stayed to eat in the dinning area. Overall I would not dine in here again.
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Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's offer delivery services?

Yes, delivery is available every day from 6:00 AM to 11:00 PM.