McDonald's

3.3
1013 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3201 E Broadway, Quincy, IL
62301, United States

Hours

Reviews

3.3
1,013 reviews
5 stars
307
4 stars
209
3 stars
168
2 stars
118
1 star
211

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with trash on the floors, unclean tables, and unsanitary conditions in the play area.

Service Speed

Customers consistently mention slow service, with long wait times for food orders, especially in the drive-thru.

Food Quality

While some customers find the food acceptable, many report issues with cold or improperly prepared items, leading to dissatisfaction.

Staff Attitude

There are numerous complaints about rude or indifferent staff, with some customers feeling ignored or disrespected.

Family-Friendly Features

The play area is appreciated by families, but its cleanliness and maintenance are often criticized.
  • SS
    SheepdogX
    Nov 11, 2025
    1.0
    Doesn't honor veterans.
  • TC
    Tanya Copeland
    Oct 29, 2025
    1.0
    Don't order special, for allergies, they pick the stuff off and don't give you fresh. Then get mad when you call them out for it.
  • TC
    Theodore Cory
    Sep 27, 2025
    2.0
    When I go there there is trash everywhere, screaming kids and rips in the seats. Go to any other one and you would be fine, also NEVER go past 7:00 they will mess up your order trust me, I’ve gone more then twice
  • JD
    Jodi Douglas
    Sep 21, 2025
    5.0
    Love the 5 dollar meals I usually order 2 and it feeds me and the kiddos. The kids love the play house. Only thing I'd change is having a gate or door to the play area so kids can't run in and out.
  • NC
    Nolan Christian
    Jul 27, 2025
    1.0
    Food was on par with other mcdonalds. The problem was the restarant was absolutely filthy with food and wrappers scattered everywhere. The playplace was absolutely disgusting and was a health hazard. We asked them to clean up the mess and they would not do it, saying that they were understaffed. Why are you open in the inside if you do not have the help needed? We called the health department with how bad it was. Hoping that they take action on this restaurant. AVOID THIS RESTARANT AT ALL COST.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3201 E Broadway, Quincy?

McDonald's at 3201 E Broadway, Quincy is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is available daily from 5:00 AM to 11:00 PM.