McDonald's

3.3
1021 reviews
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Business Details

3201 E Broadway, Quincy, IL
62301, United States
(217) 222-8191
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3201 E Broadway, Quincy, IL
62301, United States

Hours

Reviews

3.3
1,021 reviews
5 stars
310
4 stars
208
3 stars
169
2 stars
119
1 star
215

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as filthy, with trash on the floor, dirty tables, and unsanitary conditions.

Service Quality

Customers consistently mention slow service, rude staff, and frequent order mistakes.

Food Quality

While some customers find the food acceptable, many report receiving cold or improperly prepared meals.

Management Issues

There are complaints about poor management, including understaffing and lack of cleanliness oversight.
  • GG
    Greyson
    5 days ago
    5.0
    Yummy ahh nuggets milkshake is a w
  • CC
    Chad Cleveland
    Jan 2, 2026
    1.0
    Can only use kiosk because no one is at the counter. Not a single kiosk was working once I tried to submit my order. Horrible service at location as they didn’t even put out of order on the kiosks when told they’re not working. Not much common sense here. Everything is dirty and clearly not swept or cleaned on a daily basis.
  • KM
    Kathy Murrin
    Dec 28, 2025
    1.0
    This is the dirtiest McDonald's O have ever been to. Slippery floor dirty and food all over the floor. Smells. What the hell happened to this place. NEW MANAGEMENT NEEDED
  • JF
    Jacob Fields
    Dec 27, 2025
    1.0
    Absolutely terrible service. Treat you with no respect and still mess up your meal.
  • NL
    Nate Larson
    Dec 17, 2025
    1.0
    I would do anything to give this place a half a star review but this site doesn’t allow that. Placed an online order today and paid for it with Apple Pay only for me to wait in the drive thru line for an hour. Finally get to the window and these people have the audacity to tell me that I didn’t pay and threw away my order, so I had to sit there even longer while I waited for my food, which wasn’t even the right order by the way. Whatever they are doing inside of this McDonald’s is not working at all. Horrible, I’m never going back to that wretched place.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3201 E Broadway, Quincy?

McDonald's at 3201 E Broadway, Quincy is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is available daily from 5:00 AM to 11:00 PM.