McDonald's

3.6
1666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1301 Broadway Street, Quincy, IL
62301, United States

Hours

Reviews

3.6
1,666 reviews
5 stars
601
4 stars
356
3 stars
339
2 stars
152
1 star
218

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers experienced long wait times, especially in the drive-thru, with some orders taking over 15 minutes.

Food Quality

Feedback on food quality was mixed, with several complaints about cold or improperly prepared items.

Staff Attitude

While some reviews praised friendly staff, others noted rude or unhelpful interactions, particularly from management.

Cleanliness

The facility was generally reported as clean, but some customers noted issues with food presentation.
  • KC
    Katy C
    Jan 5, 2026
    1.0
    This store used to be the best. It has gone way downhill. Rudest store manager I have ever encountered.
  • BB
    becadcox
    Dec 28, 2025
    4.0
    It's McDonald's. You know what to expect, and this meets expectations. Facility was clean enough for us to find a seat, and though it was a busy lunch hour, the food arrived in reasonable time, fresh and hot.
  • JG
    Jaime Guerrero
    Dec 23, 2025
    1.0
    Terrible, the person in front of me had their order wrong. I got to the windows she murmured the order and I got the receipt with the wrong order as well. I heard the two workers scream at each other so I just left. Forget that.
  • AG
    Abigail Gonzalez
    Dec 21, 2025
    1.0
    Raw patty. Cold. and overall the worst in everything.
  • AS
    Anthony Schaefer
    Nov 30, 2025
    1.0
    Nothing better than mobile ordering your family of 5 food and then drive 25 minutes home just to realize they didn't give you all your food. And call them up and only thing they cam do is offer you a coupon. Well that doesn't do me any good at that time. So you end up having to buy lunch again. If I screwed up as much at my job as places like this does I would have been fired.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1301 Broadway Street, Quincy, IL?

McDonald's at 1301 Broadway Street operates daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM at this McDonald's.