Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Quincy, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
521 reviews
5 stars
221
4 stars
93
3 stars
65
2 stars
37
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported rude behavior and poor service.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Product Quality
Customers expressed disappointment with the quality of food and drinks, citing stale donuts and poorly prepared items.
Cleanliness
Some customers noted that the location was clean, while others reported unsanitary conditions and poor maintenance.
Operational Issues
Several reviews mentioned inconsistent hours of operation and long wait times, indicating potential staffing and management problems.
- DNDel NegrilloDec 31, 20251.0I just showed up with 6 people to get drinks on new years eve. 3:40p and the doors were locked. A sign posted stating open until 4p. I love Dunkin' but I am very disappointed with this location closing 20.minutes early.
- GWGary Lewis /workmanDec 29, 20255.0Great drinks
- NSNatalie SkinnerDec 20, 20255.0I came into this Dunkin to get a shot of espresso to add to my coffee I had gotten from seven brew that was not strong enough for my liking, and some hashbrowns because they are the best from Dunkin! This specific Dunkin was one of the best experiences I have ever had with Dunkin. The staff was so kind and the bathroom was clean!
- ASAmanda SenoraskeDec 7, 20251.0The kiosk wasn't user friendly and none of the people working were willing to help. They messed up our order then when they gave us the replacements our hot coffee only had cream no sugar and was barely lukewarm. We love Dunkin but won't come back to the Quincy location.
- APAbbey PressNov 19, 20251.0I hate leaving bad reviews but this place honestly sucks. Their service is absolutely horrible, they won't even interact with a customer for more than about 3 seconds. They didn't even give me a full bagel and what they did give me was about half the size of a normal bagel and part was burnt. When I went in to get a new bagel they exchanged dirty looks and kept giving me looks like I was stupid before they finally helped. Horrible service, loud employees, and good food only when its correct. Not coming back any time soon.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Quincy, IL?
Dunkin' in Quincy, IL is open daily from 5:00 AM to 9:00 PM for dining and from 5:30 AM to 8:30 PM for delivery services.
What types of meals does Dunkin' in Quincy serve?
Dunkin' serves breakfast, brunch, and lunch meals, offering a variety of options like coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What are some of the new holiday drinks available at Dunkin'?
For the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' in Quincy?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or via their online order page for a fast grab and go experience.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru service for convenient ordering and pickup.
Is Wi-Fi available at Dunkin' in Quincy?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What nearby dining options can I visit around Dunkin' in Quincy?
Nearby dining options include Arby's for fast food, Little Caesars Pizza, Tower of Pizza, Cassano's Pizza King, Cassano's Pizza and Subs, and Domino's Pizza, all within easy reach for additional meal choices before or after visiting Dunkin'.
What nearby services or shops are available close to Dunkin'?
Nearby services and shops include Kutz By Us hair salon, SPAtacular Nails beauty salon, Bailey Motor Company car dealer, Rent-A-Center retail store, and various insurance agencies such as Derek Zahm - State Farm and McGinnis Insurance.
Are there any entertainment or unique shops near Dunkin'?
Yes, near Dunkin' you can find the Psychic Gallery offering psychic and art entertainment, Flippin' It Vintage thrift store, and Sassafras Country Store for flowers and gifts.