Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Reviews
4.0
631 reviews
5 stars
318
4 stars
153
3 stars
74
2 stars
34
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold or poorly prepared, leading to disappointment.
Service Experience
Mixed reviews on service; while some praised friendly staff, others noted rudeness and slow service.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and restrooms.
Order Accuracy
Frequent complaints about incorrect orders and issues with mobile orders, indicating a need for better order management.
Positive Staff Interactions
Despite some negative experiences, many customers highlighted friendly interactions with staff, especially during busy times.
- HMHeather MuschampOct 19, 20252.0OK dairyqueen 😒
- KMKim McAfeeSep 23, 20251.0Dirty and slow
- RSRon SchaferAug 21, 20253.0Went through drive up. Ordered a burger and soda. Burger was terrible. It had been microwaved and was nasty. Will never get a burger from there again. Very disappointed.
- MSmatthew sellersAug 14, 20253.0Average fast food, it was good food fast food
- JSJ.R. SedivyAug 3, 20255.0I have only done mobile orders here, but it works very well. A majority of the time the order is ready upon my arrival, well before the stated time, and freshly made. The only exception possibly being during a busy time, like during a weekend dinner rush, but even then the orders are always on time. The employees are very friendly and accommodating.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for its soft-serve ice cream and signature shakes, served in a classic burger and fries fast-food setting.
Where is Dairy Queen Grill & Chill located?
It is located at 801 N 12th St, Quincy, IL 62301-2429, United States.
What services and amenities does Dairy Queen Grill & Chill offer?
The restaurant offers booster seats, high chairs, outdoor seating, restrooms, drive-thru, wheelchair accessibility, is family- and kid-friendly, and supports mobile ordering and rewards.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their ordering URL.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the location welcomes families and children, providing facilities such as booster seats and high chairs.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Are there any attractions near Dairy Queen Grill & Chill for entertainment?
Yes, nearby you can visit the Utopia Event Center, which is a music venue and comedy club, ideal for entertainment before or after your visit.
What other dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include Orange Julius for ice cream, Hooty's Bar & Grill, Hooey's Mexican restaurant and pub, and Lonchera Arandas #2 food truck.
Are there any childcare services near Dairy Queen Grill & Chill?
Yes, Robbins Nest Daycare and Lauretta M. Eno Early Learning Center are close by, which may be convenient for families visiting the restaurant.
How can I stay updated with Dairy Queen Grill & Chill's deals and promotions?
You can download the Dairy Queen app for exclusive deals and promotions.