Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
399 reviews
5 stars
189
4 stars
113
3 stars
48
2 stars
13
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rudeness and poor acknowledgment.
Food Quality
Many customers enjoyed the food, particularly the ice cream and blizzards, but there were complaints about cold or poorly prepared items.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and restrooms, which negatively impacted the dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Speed of Service
While some reviews noted quick service, others mentioned long wait times and inefficiencies, particularly during busy periods.
- DRDebora RottmannSep 13, 20255.0Always great customer service and fresh hot food.
- KBKaren BockSep 9, 20255.0I give this restaurant 5 starts over the fact, friendly staff, clean restaurant even the bathrooms, food was freshly cooked and didn't take too long.
- SJSt. JimmySep 3, 20253.0They seem nice but hard to get acknowledged.
- RHryan hortonAug 31, 20255.0Best blizzards ever.
- MKMissy KitchellOct 10, 20213.0Fast an quick
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food can I expect at Dairy Queen Grill & Chill in Quincy, IL?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Quincy?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Are there any special holiday hours for Dairy Queen Grill & Chill?
The location is closed on November 27, 2025 and December 25, 2025. On December 24, 2025 it is open from 10:00 AM to 2:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru or seating options?
Yes, it offers a drive-thru service along with seating that includes indoor and outdoor areas, booster seats, and high chairs suitable for families with children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families and children and is wheelchair accessible with restrooms available for customer use.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, mobile ordering and rewards are available through their app, which also offers exclusive deals. You can order pickup online on their website.
Which nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Lucky Z's bar and casino, Family Dollar for shopping, Quincy Grand Prix go-kart club for entertainment, and Starbucks for coffee.
Are there convenient services near Dairy Queen Grill & Chill for errands?
Yes, there is a nearby laundromat and pickup service called ZWash Laundry Service, financial service offices like H&R Block and Kevin Wiley - Raymond James, as well as a gas station Hy-Vee Gas.
Where can I find healthcare or wellness services near Dairy Queen Grill & Chill?
Nearby healthcare options include Miracle Ear Hearing Aid Center, Vance Clinic of Chiropractic, Blessing Health System hospital and pharmacy, and nail salon/spa Nail 2 O.
What is the address and phone number for Dairy Queen Grill & Chill in Quincy, IL?
Dairy Queen Grill & Chill is located at 1201 Harrison St, Quincy, IL 62301-6701. The main phone number is +1 217-228-1232.