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Wingstop

4.4
(233 reviews)

Business Details

(847) 773-4248
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Prospect Heights E Rand Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1312 E Rand Road, Unit 1, Prospect Heights, IL
60004, United States

Hours

Reviews

4.4
233 reviews
5 stars
189
4 stars
6
3 stars
4
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed well-cooked wings, while others reported undercooked or overly salty food.

Customer Service

Customer service experiences varied widely; some praised staff for being friendly and accommodating, while others reported rude service and unresolved issues.

Cleanliness

Several customers noted cleanliness issues, including unsanitary conditions and a dirty atmosphere.

Order Accuracy

Multiple complaints about incorrect orders and lack of resolution when issues were reported.
  • CM
    Carl Marrionne
    Feb 14, 2026
    3.0
    I'd give this place 1 more star but on multiple occasions they have forgotten items in my orders. Always make sure you check inside your bags for everything that you ordered! That goes for employees and customers! Other than that, good wings! 👍🏽
  • WW
    Willdollas
    Feb 10, 2026
    5.0
    Nice woman idk her name but she was sweet
  • AM
    Andy Maru
    Feb 3, 2026
    5.0
    I enjoyed a tasty meal here with some delicious fries! highly recommend!
  • JR
    Jessica Rivera-Garate
    Jan 31, 2026
    1.0
    I had a very disappointing experience at this Wingstop location. The wings we received were undercooked, soggy, and visibly bloody. Unfortunately, we had already eaten some before realizing the chicken was not fully cooked, which is a serious food safety concern.We brought the wings back to the store three separate times to request a full refund and explained that the food was unsafe to eat. Management refused to issue a full refund, stating that the wings were still consumable, despite the visible blood and poor texture. Even one of the employees stated that they personally would not eat the wings because of how gross and unsafe they looked. This situation was handled very poorly. Serving undercooked chicken and refusing to take responsibility is unacceptable. I hope this location takes food safety and customer concerns more seriously in the future.
  • GV
    Grazia Vavalle
    Jan 25, 2026
    1.0
    Absolutely disgusting. Ordered wings not the whole chicken. This was right on top very visible and obvious and still was packed and served.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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