Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Prospect Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
216 reviews
5 stars
109
4 stars
34
3 stars
28
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly during the afternoon shift, leading to a negative customer experience.
Food Quality
Customers reported inconsistent food quality, with complaints about stale or improperly prepared items, while some praised the freshness of donuts and coffee.
Service Speed
Many customers experienced slow service, with long wait times reported during busy hours, impacting overall satisfaction.
Pricing Concerns
Several reviews mentioned feeling overcharged for items, raising concerns about pricing transparency.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food, indicating some customers had satisfactory experiences.
- KKKvrNov 19, 20251.0Cashier is not giving proper respect to customers And she is too lazy to do the work what we have ordered .
- JBJoseph BejmSep 25, 20251.0I did not come to dunkin donuts for long time so I had a taste for donuts but it looks that I was Over charge for 6 donuts. I paid $11.50 for them. I looked for prices and it looks that I should pay $1.20 for one donut so it should be around $6.50. And not $11.50 Other thing is that they don't baked them but they are delivered from other place. And they weren't fresh but already old.
- KTKristina TJul 30, 20251.0Я ждала 6 минут только что бы хоть кто-нибудь вышел к кассе !!!!! Хотела быстро взять еду в дорогу 🤦♀️ Наймите людей, хотя бы два человека. Один на кассе, второй готовит !
- MDMariana DiegoNov 5, 20215.0El mejor café ahí lo he tomado la verdad sin exagerar
- DMDima MogillApr 10, 20194.0Always gets my orders correct .......just a little slow.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Prospect Heights, IL?
Dunkin' in Prospect Heights is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 6:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday drinks are currently available at this Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Which meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Can I order my Dunkin' favorites ahead of time?
Yes, you can order ahead using the Dunkin’ mobile app or their website for a fast grab-and-go experience.
What types of food and beverages are Dunkin' in Prospect Heights known for?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and many premium beverages.
Is the Dunkin' at 1204 N Elmhurst Rd located near any other Dunkin' or coffee shops?
Yes, there is another Dunkin' nearby, as well as coffee shops such as Hot Breads bakery and Subway sandwich shop close by for more dining options.
Are there any convenient stores or gas stations near Dunkin' for quick errands?
Yes, PROSPECT HTS CITGO gas station and Convenient Food & Liquor store are located nearby, making it easy to combine your Dunkin' visit with errands.
What nearby places can I visit before or after enjoying coffee at Dunkin'?
You might consider visiting nearby places like Papa Johns Pizza for a meal, Mike’s Barber Shop or Lotus Beauty Salon for grooming, or even the UPS Access Point location for shipping needs.
Does this Dunkin' location provide any amenities to families and visitors?
Yes, Dunkin' welcomes families and children, offers dine-in and takeout options, and provides free Wi-Fi for customers.