Brand Certified
Dunkin'
3.6(253 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1204 S Milwaukee Ave, Prospect Heights, IL
60070, United States
Certified by Dunkin' • Mar 01, 2026
(847) 748-4681
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Prospect Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
253 reviews
5 stars
115
4 stars
49
3 stars
18
2 stars
13
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly morning staff, others report rude behavior and poor service from management.
Food Quality
Many customers express dissatisfaction with the quality of food, particularly the coffee being watered down and food items being poorly prepared.
Cleanliness
The establishment is noted for being clean and well-maintained, contributing positively to some customer experiences.
Order Accuracy
Numerous reviews highlight issues with order accuracy, with customers frequently receiving incorrect items or having to repeat their orders multiple times.
- JBJay bJan 19, 20261.0Coffee used to be good when they made new establishment. It’s super watered down now. Disappointing since it’s the closest DD to the plaza. The donuts are served in a small bag being completely exposed
- KKKevinJan 9, 20261.0This has to be one of the most disgusting rudest Dunkin’ Donuts that I’ve ever been to the manager is just a pure evil person that hates everyone. I don’t know why she works there, but she is one rude woman. But that’s just the beginning how do you hand somebody a doughnut after you touch it with your bare hand, put it in a hash brown bag and serve it to the customer without a regular bag or napkin? This is against all health department rules, and regulations. So I have no other choice to call the health department to save other people from getting sick from not using gloves, touching everything and then handing you food that’s not even fresh.
- RRRosa RiveraDec 20, 20251.0I have been here plenty of mornings never once had an issue with the morning staff everyone is pleasant and quick.I went for the first time in the evening because I was craving a matcha and HAD A HORRIBLE experience that guy is rude, doesn’t listen, and didn’t even give me a receipt. Then when I called because I paid for a cup of ice I was told he couldn’t do anything about it because there was no manager until tomorrow afternoon. Didn’t take a name, any info, nothing. Just not cool
- EYEmily YeeNov 19, 20252.0Went through the drive thru, got a sausage egg and cheese on a croissant and it was just really sloppily put together, the matcha tea latte is okay, would’ve been better if it wasn’t so sweet
- LSLiz SarabiaOct 2, 20253.0I’ve been coming here even beforer this place closed down for a while. The last two times I came here to get a coffee original blends its had a lot of water. The color is off, its water down and it doesn’t take good, I hope they can fix it.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Prospect Heights, IL?
Dunkin' in Prospect Heights, IL is open from 4:00 AM to 10:00 PM Monday through Saturday and from 4:00 AM to 9:00 PM on Sundays.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location offers drive-thru service for your convenience.
Can I place an order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, which provides a fast grab and go experience.
Does Dunkin' in Prospect Heights provide delivery and curbside pickup?
This Dunkin' location offers delivery service but does not provide curbside pickup.
What types of meals are served at this Dunkin' location?
The Dunkin' in Prospect Heights serves breakfast, brunch, and lunch.
What are some popular food and drink items at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and dozens of premium beverages available.
What are the nearby food options around Dunkin' in Prospect Heights?
Nearby, you can find Jimmy John's for sandwiches, Baskin-Robbins for ice cream and bakery items, McDonald's for fast food, and Subway for sandwiches and quick meals.
Are there any nearby car rental agencies around the Dunkin' location?
Yes, nearby car rental agencies include Enterprise Rent-A-Car, Budget Rent A Car, and Avis Rent A Car, which might be convenient if you need transportation services after your visit.
What entertainment or nightlife options are near this Dunkin'?
Near this Dunkin', you can visit Rocky's The Night Club and Rocky's American Grill for pub, bar, and dance club experiences after enjoying your coffee or meal.
How can I find more information or the menu for this Dunkin' location?
You can view the menu and get more information at Dunkin's official website for this location: https://locations.dunkindonuts.com/en/il/prospect-heights/1204-s-milwaukee-ave/365688
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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