Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Prospect Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
251 reviews
5 stars
117
4 stars
48
3 stars
18
2 stars
13
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly staff, others report rude behavior and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mention inconsistent food quality, with complaints about stale donuts and poorly prepared items.
Cleanliness
The establishment is generally noted for being clean and well-maintained, contributing positively to the customer experience.
Speed of Service
Customers report varying experiences with wait times, with some praising quick service while others mention long delays.
- EYEmily Yee5 days ago2.0Went through the drive thru, got a sausage egg and cheese on a croissant and it was just really sloppily put together, the matcha tea latte is okay, would’ve been better if it wasn’t so sweet
- LLLizOct 2, 20253.0I’ve been coming here even beforer this place closed down for a while. The last two times I came here to get a coffee original blends its had a lot of water. The color is off, its water down and it doesn’t take good, I hope they can fix it.
- RHRAUL HAug 23, 20255.0Dunkin’ Donuts in Palwaukee, Wheeling IL offers excellent service and a spacious waiting area. The new chipotle wrap is a must-try—flavorful and satisfying. Great spot for a quick bite and coffee.
- YAYareni AriasAug 11, 20255.0These guys are FANTASTIC! Especially the morning crew. I’m sure they’re sick of seeing my name pop up on the mobile order queue but they are always friendly, fast and deli deli!!
- LCLorena CastroAug 3, 20251.0Today I went to this Dunkin location and let me tell you how upset and frustrated I was with the staff mainly the manager Mayra. While ordering my food trough the drive thru not only was she hurrying me up she was not putting the right information in the screen even with me attempting to correct her to make sure my order was right. Before I could order something else she cut me off and send me to the window. While trying to explain to the guy in the window I could tell he didn’t care. I added my item just to find seconds later they didn’t have any type of donuts. After all the hastle my coffee order was not what I asked for and it was pointless going back. 0/5 experience would not recommend this location .
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Prospect Heights, IL?
Dunkin' in Prospect Heights, IL is open from 4:00 AM to 10:00 PM Monday through Saturday and from 4:00 AM to 9:00 PM on Sundays.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location offers drive-thru service for your convenience.
Can I place an order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, which provides a fast grab and go experience.
Does Dunkin' in Prospect Heights provide delivery and curbside pickup?
This Dunkin' location offers delivery service but does not provide curbside pickup.
What types of meals are served at this Dunkin' location?
The Dunkin' in Prospect Heights serves breakfast, brunch, and lunch.
What are some popular food and drink items at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and dozens of premium beverages available.
What are the nearby food options around Dunkin' in Prospect Heights?
Nearby, you can find Jimmy John's for sandwiches, Baskin-Robbins for ice cream and bakery items, McDonald's for fast food, and Subway for sandwiches and quick meals.
Are there any nearby car rental agencies around the Dunkin' location?
Yes, nearby car rental agencies include Enterprise Rent-A-Car, Budget Rent A Car, and Avis Rent A Car, which might be convenient if you need transportation services after your visit.
What entertainment or nightlife options are near this Dunkin'?
Near this Dunkin', you can visit Rocky's The Night Club and Rocky's American Grill for pub, bar, and dance club experiences after enjoying your coffee or meal.
How can I find more information or the menu for this Dunkin' location?
You can view the menu and get more information at Dunkin's official website for this location: https://locations.dunkindonuts.com/en/il/prospect-heights/1204-s-milwaukee-ave/365688