Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Prospect Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
251 reviews
5 stars
115
4 stars
48
3 stars
18
2 stars
13
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and efficient, while others are reported as rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to customer requests.
Food Quality
Inconsistent food quality; some customers enjoyed their meals, while others reported stale or poorly prepared items.
Cleanliness
Generally positive remarks about cleanliness and hygiene at the location.
Speed of Service
Service speed varies; some customers experienced long wait times, especially during busy hours.
- KKKevin3 days ago1.0This has to be one of the most disgusting rudest Dunkin’ Donuts that I’ve ever been to the manager is just a pure evil person that hates everyone. I don’t know why she works there, but she is one rude woman. But that’s just the beginning how do you hand somebody a doughnut after you touch it with your bare hand, put it in a hash brown bag and serve it to the customer without a regular bag or napkin? This is against all health department rules, and regulations. So I have no other choice to call the health department to save other people from getting sick from not using gloves, touching everything and then handing you food that’s not even fresh.
- RRRosa RiveraDec 20, 20251.0I have been here plenty of mornings never once had an issue with the morning staff everyone is pleasant and quick.I went for the first time in the evening because I was craving a matcha and HAD A HORRIBLE experience that guy is rude, doesn’t listen, and didn’t even give me a receipt. Then when I called because I paid for a cup of ice I was told he couldn’t do anything about it because there was no manager until tomorrow afternoon. Didn’t take a name, any info, nothing. Just not cool
- EYEmily YeeNov 19, 20252.0Went through the drive thru, got a sausage egg and cheese on a croissant and it was just really sloppily put together, the matcha tea latte is okay, would’ve been better if it wasn’t so sweet
- LLLizOct 2, 20253.0I’ve been coming here even beforer this place closed down for a while. The last two times I came here to get a coffee original blends its had a lot of water. The color is off, its water down and it doesn’t take good, I hope they can fix it.
- RHRAUL HAug 23, 20255.0Dunkin’ Donuts in Palwaukee, Wheeling IL offers excellent service and a spacious waiting area. The new chipotle wrap is a must-try—flavorful and satisfying. Great spot for a quick bite and coffee.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Prospect Heights, IL?
Dunkin' in Prospect Heights, IL is open from 4:00 AM to 10:00 PM Monday through Saturday and from 4:00 AM to 9:00 PM on Sundays.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location offers drive-thru service for your convenience.
Can I place an order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, which provides a fast grab and go experience.
Does Dunkin' in Prospect Heights provide delivery and curbside pickup?
This Dunkin' location offers delivery service but does not provide curbside pickup.
What types of meals are served at this Dunkin' location?
The Dunkin' in Prospect Heights serves breakfast, brunch, and lunch.
What are some popular food and drink items at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and dozens of premium beverages available.
What are the nearby food options around Dunkin' in Prospect Heights?
Nearby, you can find Jimmy John's for sandwiches, Baskin-Robbins for ice cream and bakery items, McDonald's for fast food, and Subway for sandwiches and quick meals.
Are there any nearby car rental agencies around the Dunkin' location?
Yes, nearby car rental agencies include Enterprise Rent-A-Car, Budget Rent A Car, and Avis Rent A Car, which might be convenient if you need transportation services after your visit.
What entertainment or nightlife options are near this Dunkin'?
Near this Dunkin', you can visit Rocky's The Night Club and Rocky's American Grill for pub, bar, and dance club experiences after enjoying your coffee or meal.
How can I find more information or the menu for this Dunkin' location?
You can view the menu and get more information at Dunkin's official website for this location: https://locations.dunkindonuts.com/en/il/prospect-heights/1204-s-milwaukee-ave/365688