Sharks Fish & Chicken - Posen

4.2
690 reviews

About

Chicken Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Sharks Fish & Chicken - Posen
14727 Kedzie Ave, Posen, IL
60469, United States

Hours

Reviews

4.2
690 reviews
5 stars
390
4 stars
140
3 stars
89
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and taste of the food, particularly the fish and chicken, with many noting generous portions.

Customer Service

Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others reported rude behavior and poor communication.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty counters and unsanitary conditions, which negatively impacted customer experiences.

Order Accuracy

There were complaints about incorrect orders and issues with food preparation, leading to dissatisfaction among some customers.

Wait Times

Many customers noted long wait times for food, suggesting that ordering ahead is advisable to avoid delays.
  • CR
    Clara Robinson
    Nov 14, 2025
    5.0
    I drive all the way from Park Forest to come to this restaurant because of the service, the quality of the food and the professionalism
  • NB
    Newman Bradley76
    Oct 19, 2025
    5.0
    The fish is always fresh. 14727 s.kedzie Posen il.
  • SD
    Sandra Davis
    Oct 5, 2025
    5.0
    The food was hot and delicious. They give you a nice amount of food. Parking is available but it's very busy so I suggest ordering ahead.
  • FL
    First Lady
    Sep 25, 2025
    5.0
    OMG!!! The fish and chicken is sooooo good. People were purchasing ir by the pan. I felt strange only getting 1 order...LOL #NoLemonPepperForMe
  • EJ
    Edward JR.
    Sep 25, 2025
    1.0
    This comment was made on 25 September 2025. The customer service is so bad very bad. The food took so long to come out and the lady at the window keep lying about how much time they needed. I’m a Dasher they kept me waiting for so long, and the lady was very rude. Very inadequate at her job. Her communication level is so bad she cannot talk. Lie to me about how much time it was going to be. The customer canceled the order on the app, but the food took so long to come out and she kept constantly lying about it. Then she was rude. She kicked me out the store and on top of everything she didn’t even ask me to confirm the order I could’ve thrown that order in the trash and no one would have known because she’s inadequate at her job. Her job is to make sure everybody confirms the order and her job is to be nice to whoever walks in whether I’m a customer or a Dasher I might be a customer that doesn’t mean I’m not a customer. She should treat everyone with respect her job is customer service. She was very rude. I would never eat there in my life and I will never dash there. Nobody work gloves. The hygiene level is zero I didn’t even smell good must counters look dirty. She’s obviously not cleaning up. Even the seats were splattered and dirty so to sit on them I would give them zero stars if I could.

Frequently Asked Questions About Sharks Fish & Chicken - Posen

What are the regular business hours for Sharks Fish & Chicken - Posen?

Sharks Fish & Chicken - Posen is open Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 2:00 AM.

Does Sharks Fish & Chicken - Posen offer delivery and in-store pickup services?

Yes, the restaurant provides both in-store pickup and delivery services.