Dunkin'

4.0
365 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Posen, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3101 W. 147th St, Posen, IL
60469, United States

Hours

Reviews

4.0
365 reviews
5 stars
206
4 stars
67
3 stars
33
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in-store and through mobile orders.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Coffee Quality

While some customers enjoyed their coffee, others complained about it being poorly made or tasting burnt.

Speed of Service

Customers noted slow service at times, particularly during busy hours, leading to frustration.

Cleanliness and Environment

Some reviews mentioned cleanliness and a pleasant atmosphere, while others pointed out issues with the overall environment and noise levels.
  • VM
    vibez missi
    Nov 2, 2025
    1.0
    The worst Dunkin' ever the staff is super rude!! The customer service is zeeerrrroooo!!!!!
  • BG
    Bob Geis
    Nov 1, 2025
    1.0
    Not great. Service was poor. Was given a random product I didn't order. Avoid and visit a trashy gas station for a superior experience.
  • CJ
    Christopher Johnson
    Oct 19, 2025
    1.0
    Horrible. The staff need to be retrained on how to make coffee. Every experience I had here has been horrible. Coffee tastes like sugar and water.
  • AW
    Alyssa Wisniewski
    Oct 3, 2025
    2.0
    Used to love this Dunkin and constantly go but recently they have been either super rude or have messed up my order. I kept giving them a chance but after this morning, I will be going to another Dunkin. I put in a mobile order this morning for a Sausage Egg and Cheese wake up wrap and I received a crossaint…
  • IA
    Iqbal Ashraf
    Sep 27, 2025
    5.0
    very good experience

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Posen, IL?

Dunkin' in Posen, IL is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services to customers.