Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1301 E Chain of Rocks Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Pontoon Beach, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding menu items.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.
Speed of Service
Many customers expressed frustration over slow service, particularly in the drive-thru, with long wait times reported frequently.
MD
Michael Delcour
2 days ago
5.0
Hey MCDONALDS….this place is how you do customer service. Ya’ll need to take a field trip and see how it’s done.
Very clean store and service was just off the chart. If I had to pick on negative though, guy working in back….pull your pants up dude. Nobody wants to see your skivies like that.
MK
Megan Keeler
Dec 16, 2025
5.0
Thank you guys! The food was really hot and fresh. My husband doesn't like burger king but he even admitted it was really good. I had a double whopper and he had 2 double cheeseburgers. The restaurant and restrooms were also well kept and clean. Lavecia served us our order and took care of us. She was so sweet and kind. It felt like she really kept spirits up in the restaurant. Everyone seemed very pleasant. Thank you thank you and God Bless!
RM
Ryan McNamara
Oct 4, 2025
1.0
I just left this Burger King 5 minutes ago and my order was completely wrong. I ordered regular cheesy tats. They gave me the jalapeno ones. I cannot eat jalapenos and when I got to my burger I ordered a plain with cheese and guess what had everything on it butt cheese. They didn't even get my drink right. I ordered a Dr pepper and I got Coke stay away
AM
Angel M
Sep 25, 2025
1.0
If you wanna go and get Ridiculed and make fun of and talk to you behind your back like you’re being bullied in high school by all means go to this location. your customer service is junk and they really need to be trained on how to treat people. There could’ve been many things I would’ve made fun of them about like they’re nasty hair, not being wrapped up
I would like to check the balance of my Crown Card
Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.
I would like to apply to a position at Burger King. How can I do this?
We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator
Where can I find the Nutritional Information for Burger King products?
Please visit bk.com/nutrition for more details on nutritional information for Burger King products.
What are Burger King’s hours of operation?
Hours vary by location. Most Burger King restaurants open early for breakfast and close late, with some open 24 hours. Check your local restaurant’s hours on Google or the BK® app.
Does Burger King serve breakfast all day?
No. Breakfast is typically served until 10:30 or 11:00 AM, depending on the location. After that, the lunch and dinner menu is available.
Does Burger King have a drive-thru?
Yes. Most Burger King restaurants offer a convenient drive-thru for fast ordering and pickup.
Can I order Burger King for delivery?
Yes. Burger King offers delivery through the BK® app and popular services like Uber Eats, DoorDash, Grubhub, and Postmates. Availability depends on your area.
Does Burger King offer mobile ordering?
Yes. You can order ahead and pay through the Burger King app for pickup, delivery, or curbside (where available).
Does Burger King have vegetarian or vegan options?
Yes. Many locations serve the Impossible™ Whopper and other meat-free menu items. Availability may vary by restaurant.
Does Burger King have kids’ meals?
Yes. Burger King offers King Jr.™ Meals with kid-sized portions, a side, drink, and toy.
Does Burger King cater or offer large orders?
Some locations can accommodate large group orders or catering trays. Contact your local Burger King to learn more.
Where is the Burger King restaurant located in Pontoon Beach, IL?
The Burger King restaurant is located at 1301 E. Chain Of Rocks Road, Pontoon Beach, IL 62040.
What are the operating hours for the Burger King drive-thru in Pontoon Beach?
The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does this Burger King offer delivery and takeout services?
Yes, this Burger King offers both delivery and takeout services.
How can I order food from this Burger King conveniently?
You can order food online via their website or use the Burger King app available on the Apple App Store and Google Play Store.
What payment options are accepted at this Burger King?
This location accepts cash as a payment option.
Is the restaurant open on major holidays?
This Burger King is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It has special hours on Christmas Eve (6:00 AM to 6:00 PM) and New Year's Day (10:30 AM to midnight).
What nearby places can customers visit before or after dining at Burger King?
Customers can visit nearby places like Hen House Restaurant, Denny's for more dining options, or check out the nearby Cinnabon bakery and coffee shop for desserts and coffee.
Are there nearby gas stations close to Burger King at 1301 E. Chain Of Rocks Road?
Yes, there are several nearby gas stations including BP, Speedway, and Flying J Travel Center which can be convenient for customers fueling their vehicles.
Can I find nearby hotels if I'm visiting the area around Burger King?
Yes, nearby hotels include Magnuson Hotel Camelot, Red Lion Inn and Suites Pontoon Beach, Motel 6 Pontoon Beach, and Best Western, providing convenient accommodation options.
How can I contact this Burger King location for more information?
You can call them at +1 618-491-3278 or email them at 26132group@b-restaurants.com for inquiries.