Burger King

3.4
604 reviews
Burger with fries and coca-cola

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1301 E. Chain Of Rocks Road. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Pontoon Beach, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
1301 E. Chain Of Rocks Road, Pontoon Beach, IL
62040, United States

Hours

Reviews

3.4
604 reviews
5 stars
228
4 stars
103
3 stars
77
2 stars
45
1 star
151

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, including missing items and wrong food types.

Service Speed

Many reviews highlighted slow service, with long wait times in both drive-thru and dine-in situations.

Customer Service

Feedback varied, with some praising friendly staff while others reported rude behavior and poor management.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and portion sizes.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, while others mentioned a clean dining area.
  • RM
    Ryan McNamara
    Oct 4, 2025
    1.0
    I just left this Burger King 5 minutes ago and my order was completely wrong. I ordered regular cheesy tats. They gave me the jalapeno ones. I cannot eat jalapenos and when I got to my burger I ordered a plain with cheese and guess what had everything on it butt cheese. They didn't even get my drink right. I ordered a Dr pepper and I got Coke stay away
  • AM
    Angel M
    Sep 25, 2025
    1.0
    If you wanna go and get Ridiculed and make fun of and talk to you behind your back like you’re being bullied in high school by all means go to this location. your customer service is junk and they really need to be trained on how to treat people. There could’ve been many things I would’ve made fun of them about like they’re nasty hair, not being wrapped up
  • JC
    Julio Cesar Camacho
    Sep 17, 2025
    4.0
    En general bien para ir a comer.
  • JC
    Juliet Chen
    Sep 12, 2025
    5.0
    Very nice. Crew friendly and working it. Fries were fresh hot and nice. Thanks !
  • MD
    Maya Debenedetto
    Jul 26, 2025
    3.0
    Good but too salty and to much mayo

Frequently Asked Questions About Burger King

Where is the Burger King restaurant located in Pontoon Beach, IL?

The Burger King restaurant is located at 1301 E. Chain Of Rocks Road, Pontoon Beach, IL 62040.

What are the operating hours for the Burger King drive-thru in Pontoon Beach?

The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.