Brand Certified
Burger King
3.4(610 reviews)
Certified by Burger King • Mar 01, 2026
Business Details
1301 E Chain of Rocks Rd, Pontoon Beach, IL
62040, United States
Certified by Burger King • Mar 01, 2026
(618) 491-3278
Certified by Burger King • Mar 01, 2026
https://burgerking.com/
Certified by Burger King • Mar 01, 2026
About
Certified by Burger King • Mar 01, 2026
Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1301 E Chain of Rocks Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Pontoon Beach, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Burger King • Mar 01, 2026
Hours
Certified by Burger King • Mar 01, 2026
Reviews
3.4
610 reviews
5 stars
232
4 stars
103
3 stars
76
2 stars
45
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed; while some customers praised fresh and hot meals, others complained about cold, stale, or poorly prepared food.
Customer Service
Customer service experiences varied widely, with some staff receiving praise for friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.
Cleanliness
The cleanliness of the restaurant was noted positively by some customers, but others reported unsanitary conditions and poor hygiene practices among staff.
- PFPat FFeb 22, 20261.0I Doordashed my order. The Bourbon BBQ bacon Whopper was two little patties cut in half. Is this a new practice? It has always been a big pattie. You know Whopper size. The onion rings were too salty to eat. I didn't get my sauces. My dog wouldnt even eat the chicken fries the were so bad. The two large Cokes didn't have any syrup in it. I spent $67 on a meal that went in the trash. Wow.
- KMKamron MorganFeb 17, 20265.0The food was insanely fresh on my most recent visit and the fries were salted to perfection. They also gave me ample zesty sauce for my onion rings which I appreciate a lot.
- CDCraig D.Feb 17, 20265.0Pontoon beach location is far better than the location in granite city. Go here no there
- RTRobin TitamerFeb 12, 20261.0Placed an order on the app and then sat in the drive-through for over 30 minutes waiting on my food. This place is the worst. Unfortunately I can’t give zero stars because they don’t deserve any. There is no reason I should be waiting over 30 minutes for food that literally takes five minutes or less to cook.
- AAAlexJan 17, 20261.0This place is awful. The cashier came out of the restroom and immediately started preparing orders — that’s disgusting and completely unacceptable from a hygiene standpoint. I waited 30 minutes for a very basic whopper meal, and everything was cold when I finally got it. The fries tasted like they were two days old. I don’t expect great food or service from places like this, but this was beyond bad — a complete nightmare!!!
Frequently Asked Questions About Burger King
I would like to check the balance of my Crown Card
Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.
I would like to apply to a position at Burger King. How can I do this?
We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator
Where can I find the Nutritional Information for Burger King products?
Please visit bk.com/nutrition for more details on nutritional information for Burger King products.
What are Burger King’s hours of operation?
Hours vary by location. Most Burger King restaurants open early for breakfast and close late, with some open 24 hours. Check your local restaurant’s hours on Google or the BK® app.
Does Burger King serve breakfast all day?
No. Breakfast is typically served until 10:30 or 11:00 AM, depending on the location. After that, the lunch and dinner menu is available.
Does Burger King have a drive-thru?
Yes. Most Burger King restaurants offer a convenient drive-thru for fast ordering and pickup.
Can I order Burger King for delivery?
Yes. Burger King offers delivery through the BK® app and popular services like Uber Eats, DoorDash, Grubhub, and Postmates. Availability depends on your area.
Does Burger King offer mobile ordering?
Yes. You can order ahead and pay through the Burger King app for pickup, delivery, or curbside (where available).
Does Burger King have vegetarian or vegan options?
Yes. Many locations serve the Impossible™ Whopper and other meat-free menu items. Availability may vary by restaurant.
Does Burger King have kids’ meals?
Yes. Burger King offers King Jr.™ Meals with kid-sized portions, a side, drink, and toy.
Does Burger King cater or offer large orders?
Some locations can accommodate large group orders or catering trays. Contact your local Burger King to learn more.
Where is the Burger King restaurant located in Pontoon Beach, IL?
The Burger King restaurant is located at 1301 E. Chain Of Rocks Road, Pontoon Beach, IL 62040.
What are the operating hours for the Burger King drive-thru in Pontoon Beach?
The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does this Burger King offer delivery and takeout services?
Yes, this Burger King offers both delivery and takeout services.
How can I order food from this Burger King conveniently?
You can order food online via their website or use the Burger King app available on the Apple App Store and Google Play Store.
What payment options are accepted at this Burger King?
This location accepts cash as a payment option.
Is the restaurant open on major holidays?
This Burger King is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It has special hours on Christmas Eve (6:00 AM to 6:00 PM) and New Year's Day (10:30 AM to midnight).
What nearby places can customers visit before or after dining at Burger King?
Customers can visit nearby places like Hen House Restaurant, Denny's for more dining options, or check out the nearby Cinnabon bakery and coffee shop for desserts and coffee.
Are there nearby gas stations close to Burger King at 1301 E. Chain Of Rocks Road?
Yes, there are several nearby gas stations including BP, Speedway, and Flying J Travel Center which can be convenient for customers fueling their vehicles.
Can I find nearby hotels if I'm visiting the area around Burger King?
Yes, nearby hotels include Magnuson Hotel Camelot, Red Lion Inn and Suites Pontoon Beach, Motel 6 Pontoon Beach, and Best Western, providing convenient accommodation options.
How can I contact this Burger King location for more information?
You can call them at +1 618-491-3278 or email them at 26132group@b-restaurants.com for inquiries.
Brand Certified Facts from Burger King
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